Gogulnath N K
Sr.System Administrator
Abu Dhabi
Summary
Highly innovative thinker with 17+ years of experience in IT, complemented by a Diploma in Information Technology. Exceptional logical and analytical skills with expertise in Networking and Security Solutions. Proven track record in troubleshooting complex network issues under time constraints. Adept at installing critical Windows software and resolving related issues. Proficient in designing foundational architecture of computer systems networks. Committed to providing unwavering customer support, always ready to assist those in need.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Sr. System Administrator
Noor Al Sahara Contacting
Abudhabi
11.2023 - Current
- Design and implement network security strategies to safeguard sensitive data, reducing security risks.
- Provide ongoing support for network monitoring, troubleshooting, and optimization across internal and remote locations.
- Implement network security policies and ensure compliance with best practices
- Manage and configure fortinet firewalls, IPS systems, and VPNs to ensure secure network access.
- Configure and managing Mimecast Email security and Mimecast email archive
- Implement,configure and managing Crowdstrike Endpoint Security
- Implement,configure and managing Kaseya VSA RMM Solutions
- Implement, configure data loss prevention policies and managing Trellix DLP
- Managing cisco meraki WIFi solutions
- Configure and manage EKRAN insider threat management
- Configure and managinging PRTG monitoring system
- Implemented and managing Windows Radius server for Wifi access
Sr. Technical Engineer
Virus Rescuers Services.
Dubai
02.2018 - 10.2023
- Company Overview: Dubai
- Participate in on call rotation
- Resolves complex help desk tickets and network problems
- Performing network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
- Provide Level-2/3 support and troubleshooting to resolve Network issues
- Troubleshooting network architecture and making recommendations for system findings and enhancements
- Design, Configure, Implement and Manage firewall (Fortinet, SonicWALL, Watchguard, and Sophos) with best practice that suits the client’s needs
- Very much experienced in Installation, configuration and maintain the Traditional Endpoint securities – TrendMicro, McAfee, Symantec and sophos
- Implemented and provided support for Nextgen AV Solutions Cylance, SentinalOne and CrowdStrike
- Implemented and provided support for DLP Solutions Trellix, Safetica, Forcepoint,and EPP
- Implemented and provide capability support for Kaseya VSA (RMM Solutions)
- Installation, configuration and maintain the Patching solutions – Kaseya, Heimdal and Ivanti
- Provide capability support for Mail Security Solutions – TrendMicro, Mimecast and Barracuda
- Implementation and provide capability support for MDM solutions – IBM, Endpoint Protector
- Implementation of Backup Solutions (Unitrends and Nakivo) as per client needs
- Configured, implemented, maintained, and have provided support for server 2008/R2 2012/R2 2016 2019 2022 on the components, AD, DNS, DHCP, IIS etc
Manager - Solutions
Wayzon Infotech
02.2013 - 01.2018
- Company Overview: Chennai
- Installation, Upgradation and maintaining TrendMicro Officescan and Worry-free Versions
- Installation, Upgradation and maintaining TrendMicro IMSVA and SMEX mail solutions
- Implementation of McAfee ePO & Rollout of McAfee agent, VSE, Drive Encryption, DLP & ENS
- Level 3 Expertise on TrendMicro office scan, Symantec endpoint protection, EPO, VSE
- Comply with Response and Severity guidelines for all incident tickets as per McAfee standards
- Analyze suspicious files for any malicious activity and tighten the security level by tuning the policy settings at the Endpoint and Network level
- Implementation of firewalls (Watchguard, FortiGate) with best practice
- Monitoring and analyzing Top virus attack summary
- Preparation of Technical Support Guides to formulate troubleshooting tips and procedures for efficient and faster service delivery
- Implementation of DLP Solutions- McAfee DLP
- Implementation of Endpoint Protector MDM solution and policy creation as per client requirements
- Performing Information Security risk assessments and serving as an internal auditor for security issues
- Created and Implemented Process on how to handle and remediate malware threats in the environment
- Coordinate resources and responses during the event of a malware outbreak
- Chennai
Branch Manager
Raksha Technologies
07.2005 - 12.2012
- Company Overview: Chennai, cochin, Coimbatore
- Implementation of Firewalls (SonicWALL, Fortinet) with best policies those suites the client needs
- Implementing and designing the layout for gateway security software
- Installation, configuration and maintaining the Web security, DLP, SPAM filtering, and Enterprise Antivirus products of McAfee, Symantec, and Trend Micro
- Installing Microsoft Patches through patch management server {Big Fix}
- Monitoring and Maintaining the Trend Micro Control Manager
- Installation, Upgrading and Maintaining Office scan (versions 6.5 to 11) and Worry-free versions
- Monitoring and troubleshooting, Offline Servers, Infected Servers, and Out of date pattern files
- Monitoring and reporting server Attack Status Summary
- Monitoring and reporting Top Virus incidents
- Monitoring and reporting Virus trend details
- Act as SME on Virus Incident teams as required
- Maintaining McAfee DAT pushing and investigate the reason for not updating with latest DAT and troubleshooting the problems
- Chennai, cochin, Coimbatore
Education
Diploma - Information Technology
Kamaraj Polytechnic College
Nagercoil, TamilNadu 01.2012 - 01.2014
Skills
- Endpoint Security
- TrendMicro
- Symantec
- McAfee
- Sophos
- Cylance
- CrowdStrike
- Senitinelone
- Malwarebytes
- Heimdal Security
- Firewall
- Palo alto
- Watchguard
- Fortinet
- SonicWALL
- DLP
- Safetica
- Device Lock
- User Behavior Analytics
- Patch Management
- Ivanti
- Kaseya
- Web Security
- IronPort
- Zscaler
- Netskope
- Mail Security
- Email Gateways
- Proofpoint
- Mimecast
- Microsoft Exchange server
- Office 365
- Windows Server 2003
- Windows Server 2008/R2
- Windows Server 2012/R2
- Windows Server 2016/R2
- Windows Server 2019
- Windows Server 2022
- Windows Active Directory
- DNS
- DHCP
- File Server
- DFS
- Group Policy
- Print Server
- Windows Hyper-V Server
- VMware ESXi Server 60
- VMware ESXi Server 70
- VMware ESXi Server 75
- VMware ESXi Server 80
- VMware ESXi Server 85
- Fortinet
- Accops MFI
- Wireless
- FortiAP
- Cisco
- Aruba
- Ubiquiti
- Disk Encryption
- Checkpoint
- Networking
- CISCO
- SWITCHING
- VLAN
- VTP
- STP
- PVSTP
- MSTP
- Ether channel
- ROUTING
- STATIC
- OSPF
- RIP
- EIGRP
- MPLS
- Redistribution list
- Azure Administrations
- App services
- Azure Storage
- Virtual Machines
- Azure AD
- 3rd Party VMs
- Backup Solutions
- Barracuda Email Backup
- unitrends
- nakivo
- Retrospect solutions
Technologysummary - Securitytechnologies
TrendMicro, Symantec, McAfee, Sophos, Cylance, CrowdStrike, Sentinelone, Malwarebytes, Heimdal Security, Palo Alto, Watchguard, Fortinet, SonicWALL, Sophos, McAfee, Safetica, Device Lock, Ivanti, Heimdal, Kaseya, IronPort, TrendMicro, Zscaler, Netskope, TrendMicro, McAfee, Proofpoint, Mimecast, Windows Server 2003, 2008/R2, 2012/R2, 2016/R2, 2019, 2022, Fortinet, Accops MFI, FortiAP, Cisco, Aruba, Ubiquiti, McAfee, Checkpoint, TrendMicro, CISCO, App services, Azure Storage, Virtual Machines, Azure AD, 3rd Party VMs, Barracuda Email Backup, Unitrends, Nakivo, Retrospect solutions
Certificationsandcourses
- CISCO CERTIFIED NETWORK ASSOCIATE - CERTIFIED
- JUNIPER NETWORKS CERTIFIED INTERNET ASSOSIATE - CERTIFIED
- BLACKBERRY NEXT GEN AV - CERTIFIED
- BCSO1 – BARRACUDA CONTENTSHIELD - CERTIFIED
- PROOFPOINT ACCREDITED CHANNEL SALES ENGINEER - CERTIFIED
- SENTINELONE CORE - CERTIFIED
- ETHICAL HACKING COURSE (PURSUING)
Drivinglicensestatus
UAE Driving License
Disclaimer
I Hereby declare that above information is correct to the best of my knowledge and belief.
Personal Information
- Passport Number: R7234615
- Father's Name: V. Nagappan Nair
- Date of Birth: 07/10/85
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Sr. System Administrator
Noor Al Sahara Contacting
11.2023 - Current
Sr. Technical Engineer
Virus Rescuers Services.
02.2018 - 10.2023
Manager - Solutions
Wayzon Infotech
02.2013 - 01.2018
Diploma - Information Technology
Kamaraj Polytechnic College
01.2012 - 01.2014
Branch Manager
Raksha Technologies
07.2005 - 12.2012
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