Results-driven professional with expertise in business development and operations management in the MEP industry. Proven track record in contract negotiation, lead generation, and client acquisition. Strong project coordination and technical sales skills, complemented by in-depth knowledge of mechanical, electrical, and plumbing systems. Effective communicator and leader, adept at fostering collaboration to meet strategic objectives in the UAE market.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work history
Operations Manager & Business Development Manager
Quality Line Electro Mechanical L L C
Dubai
09.2024 - 11.2025
Operations Manager
Oversee day-to-day operations of MEP projects to ensure on-time and within-budget delivery.
Plan, coordinate, and manage manpower, materials, equipment, and subcontractors.
Review project designs, drawings, specifications, and BOQs for accuracy and compliance.
Implement project schedules, track progress, and ensure alignment with contractual requirements.
Conduct regular site inspections to monitor quality, safety standards, and work progress.
Manage procurement activities and coordinate with suppliers to ensure timely material delivery.
Prepare and submit progress reports and operational performance dashboards.
Liaise with consultants, clients, and main contractors to resolve technical and operational issues.
Lead project meetings, allocate resources, and support project teams for smooth execution.
Oversee project handover documentation, testing and commissioning, and close-out processes.
Optimize operational workflows and drive continuous improvement across all projects.
Support financial control by monitoring project budgets, costs, variations, and invoicing.
Mentor and guide project engineers, supervisors, and site teams.
Business Development
Identify, qualify, and pursue new business opportunities in MEP contracting and facility services.
Develop and maintain relationships with consultants, contractors, developers, and key stakeholders.
Prepare and deliver company presentations, prequalification documents, and capability statements.
Track market trends, competitor activities, and upcoming tenders to build a strong pipeline.
Coordinate with the estimation team for tender submissions, pricing strategies, and proposals.
Lead client meetings, negotiations, and contract discussions to secure new projects.
Build strategic partnerships and alliances to strengthen market presence and expand service offerings.
Work closely with the operations and finance departments to align business strategies.
Prepare business reports and performance analysis for CEO.
Drive customer satisfaction, repeat business, and long-term client retention.
Represent the company professionally in all external interactions.
Vendor Registration
Business Development Manager
Al Dalili Engineering Consultancy & Contracting
Abu Dhabi
07.2024 - 09.2024
Manage the sales department to accommodate both personal clients and company clients.
Gather and analyze market intelligence for new projects and opportunities.
Seek out opportunities for expansion and growth by developing new business relationships.
Understanding the requirements of clients and start providing free solution and chargeable solutions.
Manage in coordination with the project team to ensure project timelines are met and all projects are delivered on time.
Provide inputs to management based on market information to enable the Company to develop capabilities in areas that will give it strategic leverage for future projects.
Preparing technical, and commercial documentation and submitting tender documents online and directly to clients.
Client Vendor Registration.
Business Development Manager/ Procurement / Office Operations
LUMIERE ELECTRO MECHANICAL CONT. LLC
Abu Dhabi, United Arab Emirates
06.2020 - 06.2024
Identify and pursue new business opportunities in Fire & Life Safety (FLS) Maintenance, Annual Maintenance Contracts (AMC), Facility Management, and MEP Fit-out sectors.
Conduct market research to analyze trends, competitor activities, and customer needs within UAE markets.
Develop and execute strategic sales plans to meet revenue and growth targets.
Generate qualified leads through networking, cold calling, site visits, and industry events.
Manage the sales department to accommodate both personal clients and company clients.
Gather and analyze market intelligence for new projects and opportunities.
Seek out opportunities for expansion and growth by developing new business relationships.
Understanding the requirements of clients and start providing free solution and chargeable solutions.
Manage in coordination with the project team to ensure project timelines are met and all projects are delivered on time.
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish company goals.
Provide inputs to management based on market information to enable the Company to develop capabilities in areas that will give it strategic leverage for future projects.
Develop a strategic plan for optimized productivity for the company.
Handle HR-related tasks including WPS, visa procedures, and the renewal of company-related documents.
Provide direct reporting to the CEO conduct management meetings and create MOM.
Organize sales meetings to discuss team reports, review quotations, and innovate sales strategies.
Provide support for accounting.
Handle Company VAT filings.
Prepare tax invoices.
Follow up on payments.
FLS system project, fit-out, and AMC site visits, including the creation of survey reports.
MEP Fitout Sales.
Prepare quotations according to the client's requirements.
Prepare FLS Estimations.
Preparing BOQ and amendments as per project requirements.
Preparing technical, and commercial documentation and submitting tender documents online and directly to clients.
Client Vendor Registration.
Preparing payroll reports.
Collecting daily, weekly, and monthly employee timesheets.
Calculating employee work hours.
Calculating employee benefits and deductions.
Distributing payment statements.
Responding to employee questions about compensation, benefits, and deductions.
Entering new employee data into the company database.
Marketing Executive & Accounts
Marhaba Tax Consultancy
Abu Dhabi
05.2019 - 05.2020
Prepare and Review VAT returns for clients in compliance with UAE Tax laws and regulations.
Ensure timely and accurate filing.
Door-to-door marketing.
Collection of client documents and payments.
Prepare Invoices.
Managing various client types including offices, restaurants, shops, and Etc.
Education
BA - Economics
SreeKrishna College
Thrissur
08.2015 - 04.2018
VHSS - Accountancy & Auditing
M A S M VHSS Venmenad
Thrissur
SSLC -
M R R M H S Chavakkad
Thrissur
Skills
Business Development
Customer Relationship
Management
Operations
MEP Industry Expertise
Proposal & Contract Negotiation
Lead Generation & Client Acquisition
Project Coordination & Technical Sales
Market Research & Competitor Analysis
Tendering & Bidding Process
Knowledge of Mechanical, Electrical & Plumbing Systems
Coordination with Consultants, Contractors & Suppliers
Communication & Presentation Skills
Leadership & Team Collaboration
Knowledge of UAE Market
Accomplishments
Himalayan Mountaineering Basic Camp- Darjeeling
NCC - C & B Certificate
Timeline
Operations Manager & Business Development Manager
Quality Line Electro Mechanical L L C
09.2024 - 11.2025
Business Development Manager
Al Dalili Engineering Consultancy & Contracting
07.2024 - 09.2024
Business Development Manager/ Procurement / Office Operations