GOPIKA MANOHARAN NAIR
Dubai
Summary
Dynamic professional with 3+ years of experience in administration and human resources. Detail-oriented, collaborative team player with strong work ethic and professional integrity. Aspiring to strengthen staff and organization performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Billing Executive
NMC Royal Hospital
06.2020 - 02.2022
- Managed administrative operations within the Inpatient (IP) department
- Resolved billing issues by discussing contract with third-party payer; explaining insurance contract with client; negotiating settlement
- Provided billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends
- Monitored accounts payable and receivable status and delegated tasks as needed
- Successfully handled stressful situations, remaining professional while settling disagreements or conflicts.
- Contributed to an overall increase in team productivity and accuracy levels by training new joiners on appropriate invoicing practices.
HR Generalist
Mind Info soft Global Services
07.2017 - 10.2018
- Collaborated with recruitment cycle, starting from HR planning to onboarding of employees
- Closed open positions of organization by recruitment drive, sourcing relevant profiles, scheduling interviews, preparation of offer letters and compensation break-ups and issuing it to selected candidates
- Induction for new joiners for quick integration into their functions
- Coordinated with new joiners and finance team by collecting investment declarations, bank a/c details and insurance Details
- Performed various employee engagement activities to motivate and improve performance of employees
- Applied mediation and conflict resolution skills to negotiate workplace disputes
- Managed HR calendar to deliver optimum performance management and training schedule
Human Resources Intern
Idea Cellular Ltd
04.2016 - 06.2016
- Reviewed, evaluated and revised company HR policies and procedures
- Calculated and compared employee salaries based on zones
- Performed survey to measure engagement level of employees based on various factors (N=230)
- Conducted interview of current employees regarding Employee Engagement(N=120)
- Analyzed results to identify most influential factors related to engagement and summarized the result
Education
Master of Business Administration - HR and Marketing
Amrita Vishwa Vidyapeetham University (Amrita School of Business)
Coimbatore, India01.2017
Bachelor of Engineering - Electronics and Communication
Visvesvaraya Technological University (Srinivas Institute of Technology)
Mangalore, India01.2014
Skills
- UAE Labour Law
- HR Operations
- Administrative Coordination
- Communication
- Task Delegation & Workflow Supervision
- Documentation & Compliance
- Time Management
- Multitasking & Organization
- Conflict resolution
- Client relationship management
Certification
- Certified Human Resource Professional(2025), Blue Ocean Corporation(American Certification Institute)
- Certified Human Resource Manager(2025), Blue Ocean Corporation(American Certification Institute(ACI))
- UAE Labour Law(2025), Dost Global Academy(Abu Dhabi Center for Technical and Vocational Education and Training (ACTVET))
- Human Resources Analytics(2025), Coursera (University of California, Irvine)
Timeline
Billing Executive
NMC Royal Hospital
06.2020 - 02.2022
HR Generalist
Mind Info soft Global Services
07.2017 - 10.2018
Human Resources Intern
Idea Cellular Ltd
04.2016 - 06.2016
Master of Business Administration - HR and Marketing
Amrita Vishwa Vidyapeetham University (Amrita School of Business)
Bachelor of Engineering - Electronics and Communication
Visvesvaraya Technological University (Srinivas Institute of Technology)
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