Gourav Joshi
United Arab Emirates
Summary
Accomplished Sales Representative with career history marked by numerous sales awards, recognitions and recommendations. Track record of exceeding sales, service and client quotas. Over 7 years of successful experience as leader and mentor to junior sales professionals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Sales representative
Beethere.Delivery
Dubai, UAE
10.2022 - 11.2023
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Built lasting relationships with clients through customer service interactions.
- Developed new business by networking with valuable customers.
- Set up appointments with potential and current customers to discuss new products and services.
- Completed customer searches to generate new leads.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Resolved customer concerns promptly to maintain satisfaction.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Sales representative
Express Door
Dubai , UAE
11.2021 - 09.2022
- Resolved customer concerns promptly to maintain satisfaction.
- Established clear budgets with sound controls to keep business operating with optimum finances.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Enforced service standards to maintain establishment reputation for excellence.
- Followed industry trends and set pricing strategies to maximise business returns.
- Created seasonal sales plans with varying stock and promotional strategies.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
Operations supervisor
Lyve Global
Dubai , UAE
02.2017 - 09.2021
- Created and implemented strategies for improved operational efficiency, maximizing profit potential.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Monitored supply chain and managed all logistics functions for company.
- Reviewed accuracy and compliance of internal documentation, maintaining reliable and precise business records.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Education
Bachelor of Engineering - Aeronautical
D.B.U
Chandigarh 03.2014 - 04.2016
High School Diploma - Mechanical
B.M.S
Bathinda , India 03.2012 - 04.2014
Skills
- Marketing
- Customer relations
- Staff training
- Company processes
- Product knowledge
- Sales expertise
- Self-motivated
- Face-to-face selling
- Sales strategies
Languages
English
Intermediate
Timeline
Sales representative
Beethere.Delivery
10.2022 - 11.2023
Sales representative
Express Door
11.2021 - 09.2022
Operations supervisor
Lyve Global
02.2017 - 09.2021
Bachelor of Engineering - Aeronautical
D.B.U
03.2014 - 04.2016
High School Diploma - Mechanical
B.M.S
03.2012 - 04.2014
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