Govinda Poudel
Dubai,UAE
Summary
Accomplished sales professional with extensive expertise in customer relationship management (CRM) and credit card sales. Proven track record of consistently achieving sales targets through effective communication, persuasion, and negotiation skills. Adept at market research, product knowledge, and active listening in sales to drive customer satisfaction and loyalty. Strong team collaborator with a self-motivated approach to exceeding business objectives. Career goal: to leverage skills in a dynamic environment to further enhance sales performance and customer engagement.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Work History
Sales Representative
Arkan Financing Broker LLC,
Dubai, UAE
02.2024 - Current
- Work with Arkan Financing Broker LLC as a Sales Representative on behalf of Commercial Bank of Dubai.
- Successfully promoted and sold credit card products to diverse customer segments.
- Consistently achieved and exceeded monthly sales targets and quotas.
- Demonstrated strong customer relationship management skills by building trust and providing personalized financial solutions.
- Effectively communicated product benefits and addressed customer objections to close deals.
- Maintained in-depth knowledge of credit card features, offers, and terms to educate and guide customers.
- Utilized negotiation and persuasive selling techniques to secure successful outcomes.
- Collaborated with team members to strategize and implement sales plans.
- Conducted market research to identify potential leads and expand customer base.
- Managed over 70 customer calls and make good list of prospects to increase the sales down the line.
Digital marketing intern
Seoulbox
Remote, South Korea
01.2023 - 03.2023
- Assisted in editing and writing content for blogs and newsletters.
- Updated e-commerce sites with new product information to increase sales.
- Enhanced brand awareness through the implementation of innovative digital marketing tactics.
- Networked with media and PR professionals to build campaign reach.
- Created optimised ads and social media content through A/B testing.
- Monitored competitors' activities on digital channels, providing valuable insights into potential opportunities or threats.
Facebook Ads Specialist
Freelance
Remote
02.2022 - 08.2023
- Devised creative strategies for highlighting goods and promoting specific attributes.
- Predicted and interpreted consumer trends to improve product offerings.
- Maximised media coverage through tactical planning and communications.
- Researched market trends, delivered tailored content for audience engagement.
- Wrote compelling copy for advertisements and promotional materials that increased conversion rates.
- Created compelling Facebook ads, resulting in boosted post engagement rates.
Education
English Language
High School Graduate
Syangja, Nepal 04.2001 - 03.2012
Skills
- Customer Relationship Management (CRM)
- Credit Card Sales Expertise
- Sales Target Achievement
- Communication and Persuasion
- Product Knowledge
- Negotiation Skills
- Team Collaboration
- Market Research
- Self-motivation
- Active listening in sales
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Timeline
Sales Representative
Arkan Financing Broker LLC,
02.2024 - Current
Digital marketing intern
Seoulbox
01.2023 - 03.2023
Facebook Ads Specialist
Freelance
02.2022 - 08.2023
English Language
High School Graduate
04.2001 - 03.2012
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