Gowtham MS
Sharjah,UAE
Summary
Accomplished professional with expertise in strategic planning and analytical thinking. Proven success in customer relationship management, sales analysis, and office administration. Skilled in inventory management, procurement coordination, and vendor management, with a strong ability to generate detailed reports and manage budgets. Proficient in MS Office and ERP systems, facilitating effective cross-functional coordination and compliance management.
Overview
5
5
years of professional experience
Work history
Sales & admin Manager
Marakish Auto Maintenance
Sharjah, UAE
2023.06 - 2025.03
- Assisted in daily administrative tasks, including office coordination, scheduling, and documentation.
- Supported sales operations for automotive services and spare parts.
- Handled customer inquiries, provided service quotations, and followed up for conversions.
- Maintained and updated client records, job cards, and billing information.
- Monitored inventory levels of spare parts and coordinated timely procurement.
- Collaborated with technicians to ensure timely service delivery and quality control.
- Generated and analysed sales reports to improve performance and meet targets.
- Managed petty cash, prepared invoices, and supported basic accounting functions.
- Assisted in implementing local marketing campaigns and building relationships with walk-in and repeat customers.
- Ensured compliance with health, safety, and regulatory standards in the workshop.
Administration Assistant And Sales Analysis
Ekart Logistics
Thanjavur, India
2020.05 - 2021.03
- Assisted in managing daily administrative operations, including documentation, scheduling, and coordination.
- Prepared and maintained reports on sales performance, delivery timelines, and customer service metrics.
- Analyzed sales data to identify trends, gaps, and opportunities for process improvement.
- Coordinated with sales and logistics teams to ensure timely dispatch and accurate delivery of consignments.
- Monitored inventory levels and supported stock planning based on sales forecasts.
- Assisted in preparing invoices, purchase orders, and handled vendor communications.
- Maintained organized records for customer orders, returns, and complaints to support audit and resolution processes.
- Generated daily, weekly, and monthly sales dashboards for senior management review.
Education
MBA - Human Resources
Bharathidasan University Of Arts And Science College
Tamil NaduB.Sc. - Computer Science
Prist University
ThanjavurSSLC -
Z.K.M. Higher Secondary School
Tamil NaduSkills
- Strategic Planning
- Leadership
- Analytical Thinking
- Customer Focus
- Office Administration
- Sales Analysis
- Customer Relationship Management (CRM)
- Inventory Management
- Procurement Coordination
- Team Supervision
- Vendor Management
- Report Generation
- Data Entry & Documentation
- Budget Monitoring
- Customer Service Support
- Workflow Optimization
- Operational Efficiency
- Compliance Management
- Communication Skills
- Time Management
- Cross-functional Coordination
- Problem Solving
- MS Office & ERP Systems
LANGUAGES
English - Proficient
Fluent
Tamil - Native
Native
Malayalam
Intermediate
Accomplishments
- Increased service center revenue by 20% within one year by implementing targeted sales strategies, improving customer follow-ups, and optimizing service package offerings.
- Reduced operational costs by 15% through efficient procurement planning, inventory management, and streamlining administrative workflows.
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the particulars mentioned.
PERSONAL DETAILS
- Date of birth: 04/02/2000
- Nationality: Indian
- Visa status: Employment
- Passport Number: R0979247
- Driving License: Valid UAE License
- No.: 993961
Timeline
Sales & admin Manager
Marakish Auto Maintenance
2023.06 - 2025.03
Administration Assistant And Sales Analysis
Ekart Logistics
2020.05 - 2021.03
B.Sc. - Computer Science
Prist University
MBA - Human Resources
Bharathidasan University Of Arts And Science College
SSLC -
Z.K.M. Higher Secondary School