Cashier
Shoprite Malawi-Retail Store
Lilongwe, Central Region
01.2018 - 02.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
- Created price tags and merchandise signs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed customer refunds and exchanges according to established guidelines.
- Welcomed customers and helped determine their needs.
- Tallied cash drawer at beginning and end of each work shift.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
