Graham Lee Naidoo
Abu Dhabi
Summary
Experienced business and management professional with a strong background in operations, support, and project management. Recognized for the ability to foster effective teamwork and consistently achieve goals in fast-paced and ever-changing environments. Skilled in business administration, organizational expertise, and problem-solving, ensuring adaptability and reliability in diverse situations.
Overview
14
14
years of professional experience
Work History
Operations Manager
Autoscents
01.2021 - 11.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve sales targets.
- Boosted organic traffic through the implementation of technical SEO strategies, including site speed optimization and schema markup.
- Executed projects involving qualitative analysis, market research and strategy development.
- Assisted in data analysis and interpretation to support business decision-making processes.
- Boosted brand awareness with digital marketing campaigns and programs.
Real Estate Manager
Pure Home Real Estate
01.2018 - 02.2020
- Directed rental operations and property management activities.
- Managed operations for diverse groups including maintenance staff, cleaning personnel, contractors, and groundskeepers.
- Regularly updated investors about tax information, current occupancy, and lease end dates.
- Analyzing trends related sales metrics.
Vehicle Claims Advisor
Outsurance
07.2013 - 07.2017
- Assessed and validated all Motor Vehicle claims
- Acted as an intermediary between company and customers experiences with asset loss.
- Managed operations related to processing, risk management, and resolving claims.
- Scheduled and participated in discussions on salary, workload, and commission structure.
- Facilitated seamless operations in business administration workflows to support business success.
Financial Advisor
O'Keefe & Swartz
02.2013 - 07.2013
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Sales Associate
Ghela Dayaram & Sons
01.2011 - 01.2012
- Supported store management with various administrative tasks such as scheduling, reporting, and KPIs analysis.
- Increased customer satisfaction by resolving issues promptly and professionally.
- Assisted marketing manager in the development of Marketing strategies for seasonal campaigns that successfully boosted sales.
- Organized special events to attract new customers and drive store traffic, resulting in higher sales revenue.
Education
Bachelor Of Arts - Business Management
York St John University
London, UKDiploma - Business Management
Lincoln University of Business And Management
Sharjah, UAE10.2024
Diploma - Business Management
Lincoln University of Business And Management
Sharjah, UAE10.2024
Matric Certificate - Grade 12
Heather Secondary School
01.2012
Skills
- Adaptability & Change Management
- Customer Relationship Management
- Data Analysis
- Leadership & Team Management
- Marketing strategy
- Risk Management
- Research & Development
- Business Administration
- Project Management
- Operations Management
Personal Information
- Title: Operations Manager
- Nationality: South African
Timeline
Operations Manager
Autoscents
01.2021 - 11.2024
Real Estate Manager
Pure Home Real Estate
01.2018 - 02.2020
Vehicle Claims Advisor
Outsurance
07.2013 - 07.2017
Financial Advisor
O'Keefe & Swartz
02.2013 - 07.2013
Sales Associate
Ghela Dayaram & Sons
01.2011 - 01.2012
Matric Certificate - Grade 12
Heather Secondary School
Bachelor Of Arts - Business Management
York St John University
Diploma - Business Management
Lincoln University of Business And Management
Diploma - Business Management
Lincoln University of Business And Management
Similar Profiles
ASHETHA PETERASHETHA PETER
HCC Medical Coder at ChampionsHCC Medical Coder at Champions
Muhammad Tahir BegMuhammad Tahir Beg
TEAM LEADER / MARINE OPERATIONS (Tankers) at ADNOC Logistics and ServicesTEAM LEADER / MARINE OPERATIONS (Tankers) at ADNOC Logistics and Services
DANILO JR. MERCENEDANILO JR. MERCENE
ONCOLOGY NURSE at SHEIKH SHAKHBOUT MEDICAL CITYONCOLOGY NURSE at SHEIKH SHAKHBOUT MEDICAL CITY
MUHAMMAD AHSANMUHAMMAD AHSAN
MEP engineer at FRONYIER WORKS ORGANIZATION Contracting Co. LLCMEP engineer at FRONYIER WORKS ORGANIZATION Contracting Co. LLC
JOHN BEYERJOHN BEYER
Operations Manager at East Coast ValetOperations Manager at East Coast Valet