GRESHENI BUNZURE

. Greeted customers and offered assistance with selecting merchandise,finding accessories and completing purchases.

. Providing excellent service with a smile,offering courteous,helpful advice to best meet customer needs.

. Resolving customer complaints and process issues with proactive problem-solving skills promptly.

. Shelved and merchandised new products in visually appealing organized displays to engage customers.

. Built cordial relationships with clients through professional customer service interactions.

. Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.

. Maintained knowledge of company products and services to make informed recommendations to clients leading to increase sales.

. Explained and demonstrated product features,focusing on customer comfort level and retention.

. Managing daily operations of the store when supervisors were absent.

. Handling cash and credit transactions using POS system and developed programs to process online payments.

• Arranged tables and set up linens and silverware in preparation for guests.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Greeted and escorted guests to tables.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Maintained excellent level of service in busy and demanding restaurant environment.

• Provided outstanding customer service.
• Improved customer service ratings through.
• Handled multiple enquiries whilst maintaining outstanding customer service.
• Delivered friendly customer service in all public interactions.
• Generated repeat business through exceptional customer service.
• Greeted customers and provided excellent customer service.