G S Deva

Oversaw front desk operations including patient registration, appointment scheduling, and departmental communication.

Managed insurance claims, coordinated with TPAs, and ensured timely submission and follow-up of approvals.

Liaised with patients and insurance providers to resolve queries, discrepancies, and claim rejections.

Maintained detailed patient records and insurance documentation using Yassasii, Mediworks, and Odoo.

Handled pre-authorization requests and ensured compliance with insurance policies and hospital protocols.

Delivered high standards of guest relation services, including complaint handling and coordination for VIP or international patients.

Collaborated with medical and administrative teams for smooth patient care flow and experience.

• Managed office communications, including emails, phone calls, and in-person inquiries.
• Coordinated schedules and appointments for upper management.
• Maintained office supplies inventory and placed orders as needed.
• Prepared and organized documents, reports, and presentations.
• Assisted in the planning and execution of company events and meetings.