Gulniza Adenova
Sharjah,UAE
Summary
Offering strong interpersonal and communication skills, combined with friendly and approachable manner. Knowledgeable about customer service principles and safety protocols, ensuring excellent and secure experience for passengers. Ready to use and develop skills in teamwork, problem-solving, and adaptability in cabin crew role.
Overview
4
4
years of professional experience
21
21
years of post-secondary education
1
1
Certification
Work history
Cabin crew member
Air Arabia
Sharjah, UAE
05.2023 - Current
- Created a welcoming atmosphere through friendly interactions with passengers.
- Ensured safety regulations compliance for passenger security.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Administered basic medical care to passengers in distress.
Waiter
Imperia Pizza
Bishkek, Kyrgyzstan
04.2021 - 08.2022
- Resolved complaints through empathetic listening and proactive solution offering.
- Collaborated with kitchen staff to enhance service efficiency.
- Managed payment transactions, ensuring seamless customer checkout.
- Conveyed customer feedback to management to support ongoing improvements.
Education
Diploma - Accounting and finance
International Academy of Management and Business
Kyrgyzstan, Bishkek 09.2018 - 05.2022
High School Diploma -
School №8
Kyrgyzstan, Kara-Balta 04.2001 - 05.2018
Skills
Multitasking Abilities
Ability to Remain Calm
Adaptable and Flexible
Enthusiastic and Hardworking
Languages
Russian
Fluent
English
Advanced
Certification
First Aid
A320, A321
Cabin Safety and Service
Dangerous Goods Training
Ditching and Ground Evacuation
Timeline
Cabin crew member
Air Arabia
05.2023 - Current
Waiter
Imperia Pizza
04.2021 - 08.2022
Diploma - Accounting and finance
International Academy of Management and Business
09.2018 - 05.2022
High School Diploma -
School №8
04.2001 - 05.2018
Similar Profiles
Azhara MamakeevaAzhara Mamakeeva
Cabin Crew at AIR ARABIACabin Crew at AIR ARABIA
ASHLIN VPASHLIN VP
Customer Service Representative at Air ArabiaCustomer Service Representative at Air Arabia
Afroz JanAfroz Jan
Cabin Crew at Air ArabiaCabin Crew at Air Arabia
SATHYA MSATHYA M
Front-End developer at FreelancingFront-End developer at Freelancing
AMBILY VISWANATHAMBILY VISWANATH
Supervisor at Aurum portalSupervisor at Aurum portal