Gulraiz Sultan
Creek Harbor Ras Al Khor
Summary
Ambitious professional eager to leverage a diverse skill set within a dynamic, competitive organization that prioritizes growth and innovation. Strategic advisor with extensive expertise in governance, business development, and stakeholder engagement, consistently driving organizational growth and fostering innovation through collaboration. Recognized for adaptability and reliability, with a proven track record of delivering impactful results in strategic planning, financial oversight, and risk management. Committed to aligning individual strengths with organizational goals to achieve mutual success while embracing opportunities for continuous personal and professional development.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Advisory Board Member
Union Bay Risk Advisor
09.2024 - Current
- Provided strategic guidance for organizational growth and development initiatives.
- Collaborated with cross-functional teams to enhance operational efficiencies and service delivery.
- Analyzed market trends to inform decision-making and drive strategic planning efforts.
- Facilitated stakeholder engagement sessions to gather insights and align organizational objectives.
- Contributed to board discussions on governance, risk management, and policy development strategies.
President
Maple Insurance Group LLC
05.2016 - 08.2024
- Lead Strategy for constant and stable growth.
- Established the vision for the company and defined the overall strategy from launch to scale; including long-term goals.
- Drove growth, rapid user adoption / acquisition, differentiated the value proposition, derived profitability and created company value.
- Built Great Talent & Teams.
- Cultivated a high-performing, agile, one-team culture.
- Derived day to day operations.
- Aligned resources to achieved key business priorities.
- Proactively mitigated business, operational & governance risks.
- Own P&L and cash flow. Managed burn rate while growing the business ahead of market disruptions.
- Derived continuous improvement and differentiation from competitors.
- Managed competition and threats in the marketplace, with constant evaluation of financial structure, capital strategy & strategic priorities.
- Continued to develop the business model ahead of the market.
- Evolved and extended the value proposition to build “more than just an insurance product.
- Provided expert guidance to all functional areas, including operations, sales, marketing & product.
- Invested in strategic partnerships & relationships to drive growth.
Sales & Marketing Director
Kupiec Insurance/Investment Group
05.2015 - 05.2016
- Developed and implemented strategic marketing plans to drive brand awareness and customer engagement.
- Analyzed market trends and consumer behavior to optimize sales strategies and enhance product offerings.
- Collaborated with cross-functional teams to launch successful promotional campaigns, increasing lead generation.
- Managed relationships with key clients, ensuring high levels of satisfaction and retention through personalized service.
- Conducted training sessions for sales staff on best practices in customer relationship management and product knowledge.
- Oversaw budget allocation for marketing initiatives, ensuring efficient use of resources across multiple projects.
- Leveraged CRM tools to track sales performance, streamline processes, and identify new business opportunities.
- Evaluated campaign effectiveness through data analysis, adjusting strategies to maximize return on investment.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Business Intelligence Analyst
Selective Insurance Company of America
04.2013 - 02.2015
- Operated with business and functional leaders to identify and communicate key strategies, initiatives, opportunities, metrics and goals that effectively drive and improve company’s performance as well as implement initiatives to address any issues.
- Identified and monitored key factors that could influence company’s performance while evaluating and recommending new influences.
- Established a partnership with functional leaders / Senior Management and developed a clear understanding of needs and issues. Worked with them to perform detailed analytical review of claims, financial and operations activity, evaluated and pursued opportunities to control leakage, improve efficiency and reduce costs.
- Provisioned business leader’s efforts to improve performance by assisting with strategic projects that will improve efficiencies and reduce costs.
- Designed and conducted other complex ad hoc analysis in support of key business objectives, as necessary.
Account Manager
Universal Links Trading U.A.E
01.2012 - 01.2013
- Responsible for all client communications, conflict resolution, and maintaining compliance in client deliverables and revenue.
- Ensured that client issues were addressed in an efficient manner.
- Approved orders and invoices, and was responsible for payment collections.
- Ensured that all processes and procedures were completed, quality standards are met and projects are profitable.
- Provided regular two-way communication between the client and team, provided strong team representation, and set proper client expectations.
Claims Specialist I
Nationwide Mutual Insurance Company
05.2010 - 01.2012
- Processed claims efficiently, ensuring compliance with company policies and industry regulations.
- Evaluated claim documentation for accuracy and completeness, reducing processing errors.
- Coordinated communication between claimants and internal departments to facilitate timely resolutions.
- Conducted thorough investigations of claims to assess validity and determine appropriate payouts.
- Mentored junior staff in best practices for claims management, fostering a collaborative team environment.
- Analyzed trends in claims data to identify opportunities for operational enhancements and risk mitigation strategies.
Education
Bachelor of Science - Business Management/Marketing
Pennsylvania State University
USA05-2010
Skills
- Customer relations
- Leadership experience
- Strategic thinking
- Diversity and inclusion
- Operations management
- Global perspective
- Innovative mindset
- Crisis management
- Data analytics
- Revenue growth
- Cost reduction
- Marketing expertise
- Organizational leadership
Certification
- Licensed: PA Property and Casualty Insurance Producer License
References
References available upon request.
Languages
English
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Punjabi
Advanced (C1)
Arabic
Intermediate (B1)
Timeline
Advisory Board Member
Union Bay Risk Advisor
09.2024 - Current
President
Maple Insurance Group LLC
05.2016 - 08.2024
Sales & Marketing Director
Kupiec Insurance/Investment Group
05.2015 - 05.2016
Business Intelligence Analyst
Selective Insurance Company of America
04.2013 - 02.2015
Account Manager
Universal Links Trading U.A.E
01.2012 - 01.2013
Claims Specialist I
Nationwide Mutual Insurance Company
05.2010 - 01.2012
Bachelor of Science - Business Management/Marketing
Pennsylvania State University
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