Guncha Shiriyeva
Dubai,UAE
Summary
Dynamic professional with a strong focus on client relationship management and brand representation excellence. Demonstrates expertise in visual merchandising, digital marketing understanding, and product knowledge mastery. Proven track record in achieving targets through effective negotiation and communication skills, upselling and cross-selling strategies, and sales forecasting. Committed to enhancing customer engagement and interaction while maintaining a comprehensive client database. Career goal: to leverage skills in team collaboration and needs assessment to drive business growth and client satisfaction.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Sales Associate
İpekyol
Antalya
2021.07 - 2022.04
- Talked to 200+ customers daily
- Developed and nurtured long-term business relationships with 3500+ clients, boosting sales, client retention, and brand awareness by 44%.
- Maintained up to date product knowledge by participating in product and vendor training
Stylist
Vanila Wedding Boutique
Dubai Marina
2022.06 - 2024.01
- Maintained store product design
- Providing correct and adequate product recommendations!
- Assisted in achieving store sales targets every month and got my bonuses fully!
Sales Associate
Mango / Azadea Group
Dubai
2024.02 - 2026.02
- Implemented upselling and cross-selling techniques that contributed to a 36% increase in average transaction value.
- Achieved a conversion rate and monthly KPI's
Sales Consultant
Lacoste / Chalhoub Group
Dubai, United Arab Emirates
2025.04 - Current
- Developed compelling sales proposals that increased conversion rates.
- Streamlined communication processes within the team, enhancing productivity.
- Conducted market research for better understanding of industry trends.
- Delivered convincing sales pitches to attract new clients.
Education
Bachelor's - Computer and İnstructional Technologies
Eskisehir Osmangazi University
Eskisehir, Turkiye 2017.09 - 2021.05
Skills
- Client Relationship
- Visual Merchandising
- Negotiation and Communication Skills
- Target achievement focus
- Product knowledge mastery
- Digital marketing understanding
- Customer engagement and interaction
- Client Engagement
- Team Collaboration
- Upselling and Crossselling skills
- Sales Forecasting
- Needs Assessment
- Product Knowledge
- Brand representation excellence
- Client database maintenance
Languages
English
Russian
Turkish
Spanish
Turkmen
Personal Information
Title: Sales Associate
Timeline
Sales Consultant
Lacoste / Chalhoub Group
2025.04 - Current
Sales Associate
Mango / Azadea Group
2024.02 - 2026.02
Stylist
Vanila Wedding Boutique
2022.06 - 2024.01
Sales Associate
İpekyol
2021.07 - 2022.04
Bachelor's - Computer and İnstructional Technologies
Eskisehir Osmangazi University
2017.09 - 2021.05