GURPREET KAUR

Company overview: Contributed to development and growth of Talabna food delivery platform, focusing on enhancing user experience, operational efficiency.

• Managed accounts of 265+ restaurant partners, driving sales per account, developed new business opportunities for increased revenue.
• Negotiated contracts, resulting in long-term partnerships.
• Achieved customer satisfaction by managing resolving account inquiries.
• Identify potential restaurant partners to onboard them onto platform
• Mastered industry-leading CRM system to manage account records with accuracy and precision.
• Arranged appointments with new and existing clients.
• Strengthened client relationships with regular follow-ups
• Worked cross-functionally with marketing and tech teams to launch promotional campaigns that resulted increase in engagement.
• Collaborated with internal teams to ensure seamless service delivery.
• Presented sales daily reports review.

Company Overview: Doctor on call is a UAE based company and one of the best dedicated exclusively to health care services at doorstep in Dubai, UAE. Providing personalized care in the comfort of home, hotel and office.

• Attend appointments and visit the place.
• Assist doctor for the consultation.
• Collecting lab samples.
• Respond to queries from patients / family members and insurance companies over the telephone and through emails
• Making appointments to see existing and potential clients
• Presenting products to doctors, pharmacists and other clients
• Providing an after-sales service
• Meeting sales targets
• Organizing or attending medical conferences
• Keeping records of sales and customers
• Keep up to date with the latest clinical data and research, so that you can discuss medical matters with health professionals in detail
• Supervise home health aides.
• Communicate with physicians, social workers, or other health advisors.
• Monitor call status for responses from various departments to ensure that call returns are done in a timely manner
• Follow-up with callers within a specified period of time (24 hours usually) to ensure client satisfaction

• Company Overview: Atlas Safety Product (ASP) is UAE based company, specialized in the distribution and supply of quality Personal Protective access to the top brands such as 3M, Ansell, Honeywell, MSA, Talan, Cana safe
• Ensure all customers are provided with adequate and appropriate information
• Maintains relationships with clients by providing support, educating them with company products
• Proficient in organizing and managing emails, including creating folders, setting up rules, and managing spam
• Skilled in scheduling meetings, appointments, and reminders using Outlook Calendar
• Handling inquiries and converting to orders
• Updating customers with products/pricing/availability and delivery status
• Send offer prices to customers
• Invoicing and processing orders
• Updating CRM/ERP software
• Follow up on order requests
• Follow up on the ETA report
• Daily Order management control, input release and coordinator with deliveries
• Manage queries and orders of the whole middle-east

Company Overview: Office of Civil Hospital, Department of Health and Family Welfare, NHM (National Health Mission).

• Knowledge of the principles and practices of Primary Health Care Nursing.
• Conduct ANC, PNC/ FP / MCH
• Establish EPI session to keeps contact with patients and visitors to obtain cooperation for effective MCH services
• Takes and records temperature, weight, blood pressure and check out all laboratory reports of pregnant women at EPI session
• Conduct and manage safe delivery
• Immunization/vaccination
• Maintain OPD and Stock registers, record and report ANC/PNC/FP/MCH services, monthly reports
• Assist with doctor and staff nurses in OT for sterilization and prepare the dose of the patients
• Motivate the visitors for FP services
• Maintain the inventory records
• Knowledge about health promotion