Guru Balaji
Dubai
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Customer Sales Associate
Zoom Market - ENOC Retail L.L.C
02.2022 - Current
- Developed strong product knowledge to effectively communicate features, benefits and value of products to customers
- Monitored inventory levels to ensure adequate stock availability for customers' purchases
- Provided excellent customer service by actively listening to customer needs and responding with appropriate solutions
- Exceeded daily and monthly sales goals consistently through effective relationship building tactics with customers.
Administrator
PMP Soundaravilas Mills Private Limited
02.2019 - 01.2022
- Answered phone calls and emails from clients to address questions, complaints, and needs
- Coordinated employee schedules and set dates for company meetings and appointments
- Maintained confidential records in accordance with company policy and legal requirements
- Created and maintained filing systems, both electronic and paper-based, for easy access to information.
Administrative Assistant
Source HOV Private Limited
08.2015 - 12.2018
- Processed incoming mail and distributed to relevant departments or individuals
- Established professional and collaborative working relationships with company associates and external parties
- Arranged conference, meeting and travel reservations for office personnel
- Organized monthly expense reports according to company policies and procedures.
Education
Bachelor Of Science - Information Technology
The Madura College - Autonomous
Madurai, Tamilnadu06.2015
Skills
- Organizational skills
- Adaptability and flexibility
- Time management
- Marketing knowledge
- Data entry proficiency
- Interpersonal Skills
- Retail Store Operations
- Customer Needs Assessment
Languages
English
Tamil
Awards
- Received a Mystery Shopper award in the year 2022 at ENOC Retail L.L.C for achieving 100% in the management protocols
- Received the Best Employee award for non-productive contributions in the years 2017 and 2018 at Source HOV Limited.
Timeline
Customer Sales Associate
Zoom Market - ENOC Retail L.L.C
02.2022 - Current
Administrator
PMP Soundaravilas Mills Private Limited
02.2019 - 01.2022
Administrative Assistant
Source HOV Private Limited
08.2015 - 12.2018
Bachelor Of Science - Information Technology
The Madura College - Autonomous