Qualified with extensive background in advanced management processes with 14 years of progressive experience. Energetic self-starter and team builder to success in increasing monthly
revenue . Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training and utilities superior communication skills to build meaningful,trusting relationships that exceed client demands.
Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Oversaw work of administrative staff supporting operations
and facilitated key cross-functional collaboration.
• Monitored staff performance and developed improvement plans.
• Compiled information and produced graphs to assist with financial reporting and budgetary management.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Advised senior management on facilities needs and delivered
ongoing operational support.
• Modeled business processes to identify strengths, weaknesses and opportunities for improvement.
• Supported employee morale and well-being by developing positive practices centered on career development and individual job satisfaction.
• Set up business contracts, obtained signatures and processed
paperwork.
• Turned corporate mandates into actionable directives for mid- and low-level staff.
• Attended conventions to represent organisation, gather information and help build new partnerships.
• Coordinate with insurance companies for their new contracts/
products which increase our business in 20%
• Coordinate with the government for their special coverage
• claims process , justification, rejections and submitting reflected reduce to max of 10% of rejection.
• Communicate with international companies for their GOP, reflect increase in 30% in their dials
• Assist in new branches operation by staff training, work flow
reports
• Supervisor on insurance policies department, government
agreement, and have the best way to translate it to numbers and
system digits.to be sure 100% correctly applied
• Inpatient/outpatient Billings & auditing for all cases (operation/ observation )cases which secure 70% of claiming
• Assist the doctors in operation codes creations depends on CPT codes standard reflected increasing in 30% for critical cases booking
• Estimated cost preparation
Medical coding
Medical registries management
GDPR compliance
Medical database management
Patient note assessments
Healthcare coding
Medical data auditing
Healthcare code understanding
Doctor note translating
MS office
Team leading
Communication skills
Problems resolve skills
• Painting
• Hiking