Summary
Overview
Work History
Education
Skills
Languages
HOBBY AND INTERESTS
Timeline
Generic
HABIB HABIB

HABIB HABIB

DUBAI,U.A.E

Summary

Qualified with extensive background in advanced management processes with 14 years of progressive experience. Energetic self-starter and team builder to success in increasing monthly
revenue . Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training and utilities superior communication skills to build meaningful,trusting relationships that exceed client demands.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Patient Administrator

Mediclinic Parkview Hospital
Dubai, U.A.E
03.2022 - Current
  • • Managed patient registration process,ensuring accurate and timely collection of patient information and insurance details resulting in a 50% reducing in registrations errors.
    • Built relationships with clinicians on services by providing
    comprehensive administrative support. ethical and legal requirements.
    .• Communicated team successes, opportunities and KPIs regularly at departmental meetings.
    • Responded to information requests from physicians, insurance carriers and government agencies to facilitate patient care.
    • Processed, organised and filed charts for departmental tracking purposes.
    • Selected, trained and oriented departmental staff to ease internal staff promotions to fill vacancies.
    • Created invoices and responded to payments received and properly credited patient accounts which reflected as increase in 30% in revenue
    • Handle the approvals process for New/ follow up cases for a 150 cases as daily average.
    • Arrange the appointments for the refereed cases (new/ follow up) which decrease around 60% from complaints.
    • Create a good relationship with the doctors , management to support in their queries & requests which help to secure mire than 70% of approval chasing requirements.
    • Communicate withe insurance companies regarding Approvals, queries that help to increase the loyalty for more than 60%
    • Assist in complaints related to admin issues.

Purchasing Specialist

Olive & Oil co.
Dubai, U.A.E
06.2021 - 02.2022
  • Assessed product availability against demand to achieve acquisition and delivery targets.
  • Presented accurate quarterly stock figures to monitor department success.
  • Generated forecasting models to predict supply and demand, using results to inform purchasing decisions.
  • Monitored logistics to identify bottlenecks, implementing process changes to raise efficiency while maintaining high standards.
  • Established and managed relationships with new and existing suppliers to strengthen supply chain which save more than 60% of loyalty
  • Secured cost-effective sales orders for bespoke items and seasonal goods reflect in fixed 30% of profit.
  • Kept clear, up-to-date records of stock, components and materials reflected in saving 50% of none damaged stock
  • Recorded product codes and true costs of delivered goods for accurate reporting which saved 60% of profit

Business Services Officer

Dr Sulaiman Al Habib Medical group
Riyadh, K.S.A
10.2010 - 06.2021

Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Oversaw work of administrative staff supporting operations
and facilitated key cross-functional collaboration.
• Monitored staff performance and developed improvement plans.
• Compiled information and produced graphs to assist with financial reporting and budgetary management.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Advised senior management on facilities needs and delivered
ongoing operational support.
• Modeled business processes to identify strengths, weaknesses and opportunities for improvement.
• Supported employee morale and well-being by developing positive practices centered on career development and individual job satisfaction.
• Set up business contracts, obtained signatures and processed
paperwork.
• Turned corporate mandates into actionable directives for mid- and low-level staff.
• Attended conventions to represent organisation, gather information and help build new partnerships.
• Coordinate with insurance companies for their new contracts/
products which increase our business in 20%
• Coordinate with the government for their special coverage
• claims process , justification, rejections and submitting reflected reduce to max of 10% of rejection.
• Communicate with international companies for their GOP, reflect increase in 30% in their dials
• Assist in new branches operation by staff training, work flow
reports
• Supervisor on insurance policies department, government
agreement, and have the best way to translate it to numbers and
system digits.to be sure 100% correctly applied
• Inpatient/outpatient Billings & auditing for all cases (operation/ observation )cases which secure 70% of claiming
• Assist the doctors in operation codes creations depends on CPT codes standard reflected increasing in 30% for critical cases booking
• Estimated cost preparation

Sales Team Leader

Syrian Kuwaiti insurance company
Damascus, Syria
08.2008 - 12.2009
  • Monitored sales performance, reporting on conversion and churn rates to identify areas of improvement.
  • Maximised sales opportunities by communicating product value proposition and selling points.
  • Oversaw diverse account portfolios, providing exceptional client care to maintain brand loyalty.
  • Determined problem areas and resolved issues related to profitability and KPI achievement.
  • Reviewed contracts and sales proposals to verify quality and guideline compliance.
  • Coordinated team-building activities to establish team morale and drive attainment.
  • Ensured ongoing success of sales and marketing campaigns through targeted evaluation and strategy updates.
  • Optimised Salesforce database to maintain well-organised data and improve team efficiency.
  • Networked at events and over phone to expand business profits and revenues.
  • Recognised and rewarded high performance within team, boosting sales.
  • Delegated sales team tasks and managed resource allocation in collaboration with upper management.

Education

Bachelor of Business Administration - Banking and ind Insurance

Damascus university
Damascus,Syria
09.2004 - 03.2010

Skills

    Medical coding
    Medical registries management
    GDPR compliance
    Medical database management
    Patient note assessments
    Healthcare coding
    Medical data auditing
    Healthcare code understanding
    Doctor note translating
    MS office
    Team leading
    Communication skills
    Problems resolve skills

Languages

Arabic
Native
English
Advanced

HOBBY AND INTERESTS

• Painting 

• Hiking

Timeline

Patient Administrator

Mediclinic Parkview Hospital
03.2022 - Current

Purchasing Specialist

Olive & Oil co.
06.2021 - 02.2022

Business Services Officer

Dr Sulaiman Al Habib Medical group
10.2010 - 06.2021

Sales Team Leader

Syrian Kuwaiti insurance company
08.2008 - 12.2009

Bachelor of Business Administration - Banking and ind Insurance

Damascus university
09.2004 - 03.2010
HABIB HABIB