Habiba Ashraf
Alexandria,Egypt
Summary
Motivated and dependable professional with strong communication skills and the ability to learn quickly.
Committed to delivering high-quality work, teamwork, and continuous improvement.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Customs Clearance Agent
Port
Alexandria, Egypt
08.2023 - 06.2024
- Preparing and submitting customs documentation
- Ensuring compliance with import and export regulations
- Calculating customs duties, taxes, and fees
- Coordinating with customs authorities and port officials
- Tracking shipments and ensuring timely clearance
- Handling inspections and resolving customs issues
- Advising clients on customs procedures and regulations
- Classifying goods according to customs tariff codes (HS Codes)
- Managing import/export permits and licenses
- Maintaining accurate records and documentation
Sales and customer service representative
Suez Canal Life Insurance Company
Alexandria, Egypt
01.2023 - 07.2023
- Established strong relationships with customers, enhancing brand loyalty.
- Conducted product demonstrations to increase consumer interest.
- Collaborated with the team to meet monthly sales targets.
- Trained new colleagues on customer service protocols, improving overall team performance.
Secretary
Dentist Clinic (Dr. Tarek Al Sahery)
Alexandria, Egypt
01.2022 - 11.2022
- Scheduling and confirming patient appointments
- Greeting patients and managing front desk operations
- Answering phone calls and responding to inquiries
- Maintaining and updating patient records and files
- Handling billing, invoices, and insurance claims
- Coordinating with dentists and dental assistants
- Managing clinic correspondence and emails
- Ensuring patient confidentiality and data privacy
- Processing payments and issuing receipts
- Ordering office and dental supplies
Education
Diploma - Flight Attendant
In-flight service institute
Alexandria 10.2017 - 05.2018
Skills
- Customer service and relationship-building
- Time management and multitasking
- Cash handling and POS system operation
- Teamwork and collaboration
- Ability to meet and exceed sales targets
Languages
English
Intermediate
Timeline
Customs Clearance Agent
Port
08.2023 - 06.2024
Sales and customer service representative
Suez Canal Life Insurance Company
01.2023 - 07.2023
Secretary
Dentist Clinic (Dr. Tarek Al Sahery)
01.2022 - 11.2022
Diploma - Flight Attendant
In-flight service institute
10.2017 - 05.2018