Habiba Haytham
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Content Manager
Laberry
03.2022 - Current
- Approved, reviewed and edited content flowing to website.
- Maintained content marketing calendar to schedule creation and delivery deadlines.
- Edited and sourced images and videos using differnt sources.
- Managed content distribution to online channels and social media platforms.
Sales
Laberry Shop
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed returns, exchanges and refunds in accordance with store policy.
Digital Marketing Manager
Laberry Shop
04.2021 - Current
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Created and managed social media campaigns to increase brand engagement.
- Wrote and distributed press releases to increase brand visibility.
Education
Bachelor of Commerce - Ecommerce
El Menoufia University
Shebin El Koum09.2027
Skills
- Viral Marketing
- Social Media Administration
- Digital Media Strategy
- Creative Solutions
- Providing Feedback
- Sales Process
- Price Memorization
- Customer Understanding
- Product Description
- Sales Presentation
- Customer Care
- Information Updates
- Cash Register Operation
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Content Manager
Laberry
03.2022 - Current
Sales
Laberry Shop
02.2022 - Current
Digital Marketing Manager
Laberry Shop
04.2021 - Current
Bachelor of Commerce - Ecommerce
El Menoufia University
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