Motivated and detail-oriented administrative professional with proven experience in office coordination, customer service, and financial documentation. Skilled in Microsoft Office applications (Excel, Word, Outlook), data entry, scheduling, and client communication. Experienced in handling confidential records and working with modern CRM and ticketing systems, including Jira, Salesforce, and Zendesk. Adept at multitasking and performing under pressure, with a strong commitment to accuracy, efficiency, and supporting overall team success.
Microsoft Office (Word, Excel, Outlook)
Financial record keeping
Dealing with customers
Reception area maintenance
Customer service
Knowledge of reception protocol
Reception team coaching
Time management and multitasking
Scheduling and appointment management
2016 We are social leaders
INJAZ, Al al-Bayt University (JORDAN)
2016 Ethics at Work
INJAZ, Al al-Bayt University (JORDAN)
2016 Communication Skills (CS)