HADIJA NALUBEGA
Dubai
Summary
Experienced and results-driven professional with over 7 years of expertise in business associate, Administration, procurement, supply chain management , graphics design, photo editing. Demonstrated ability to optimize business operations, manage client and vendor relationships, and ensure smooth supply chain operations in fast-paced environments. Skilled in project coordination, CRMS, ERPs, ecommerce account management, and delivering high-quality visual Content. Proven track record of improving processes and achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Associate
Smaster Business Creations LLC
01.2022 - 01.2025
- Supported consultants by coordinating project timelines, resources, and logistics, ensuring timely delivery of projects
- Acted as primary contact for clients and vendors, strengthening business relationships and enhancing customer satisfaction
- Managed ecommerce accounts on Amazon, Noon, Carrefour, and Sharaf DG, obtaining new orders and expanding trade relationships
- Handled government portal activities, tenders, and registrations, ensuring compliance with local regulations
- Managed Visa applications and PRO services, coordinating with authorities and streamlining processes
- Utilized CRM and ERP systems to manage client interactions and provide procurement services, ensuring client satisfaction and repeat business
- Companies Dealt with: Hospitality Companies, Construction Companies, Real Estate Companies, Event Companies, General Trading Companies
- Key Achievements: Streamlined office processes, improving operational efficiency
- Increased new client acquisitions by optimizing eCommerce account management, resulting in revenue growth
- Built brand trust through proper management of client tasks and services
Procurement Officer /Computer Data Entry Operator
Honour Cargo Services LLC
12.2018 - 12.2021
- Established and maintained strong relationships with suppliers, ensuring quality, cost-effective, and timely delivery of materials
- Managed procurement of goods and services, ensuring smooth operations and uninterrupted supply chain processes
- Monitored inventory levels, coordinated shipments, and resolved logistical issues to maintain operational continuity
- Negotiated procurement contracts, controlling costs while maintaining compliance with regulations
- Key Achievements: Solved a delayed shipment problem that was going to disrupt the project due to China lock Down during COVID 19
- Implemented an improved inbound and outbound flow of shipments, reducing operational delays by 12%
Administrator / Photo Editor/ Graphic Designer
Digital Kings
12.2016 - 11.2017
- Edit and enhance images: Retouch and enhance photos, adjusting lighting, colors, and other details to create polished, professional images
- Collaborate with marketing and design teams: Work closely with other departments to create compelling visual content for marketing campaigns, social media, websites, and advertisements
- Prepare images for various formats: Optimize photos for print, online, and digital platforms, ensuring they are high quality and properly sized
Supply Chain & Logistics Officer
Africell Telecommunications Company
08.2015 - 11.2017
- Manage supplier relationships: Establish and maintain strong relationships with suppliers, ensuring they meet quality, delivery, and cost expectations
- Procure goods and services: Oversee purchasing of equipment, materials, and services required for the company's operations
- Monitor supply chain performance: Track inventory levels, coordinate shipments, and resolve any logistical issues
- Ensure cost efficiency and contract compliance: Negotiate favorable terms, control costs, and ensure adherence to procurement contracts and regulations
- Key Achievements: Increased inventory turnover through improved supply chain management
- Enhanced delivery timelines by optimizing logistics coordination and supplier engagement
Education
Bachelor of Business Computing - Business Administration, Supply Chain Management, Human Resource Management, Project Coordination, Digital Media, Computer Applications
MAKERERE UNIVERSITY
08-2016
Skills
- Office Administration
- Project Coordination
- Procurement
- Supply Chain Management
- Vendor Management
- Supplier Relationship Management
- Ecommerce Specialist
- Photo Editing
- Customer service
- Contract Negotiation
- Graphic design
- CRM
- ERP Systems Management
- Tender Management
- Government Registrations Management
- Inventory Management
- Logistics Management
- Basic Accounting
- Microsoft Office Suite
- Google Workspace
- Oracle
- QuickBooks
- Tally
- Adobe Photoshop
- Canva
- Outlook
- Oracle Procurement Cloud
- Zoho
- Zoho CRM
- Microsoft Dynamics
- Amazon
- Odoo
Websites
Accomplishments
Generated new ideas for an upcoming website and app based on the UAE niche market.
Successfully acquired multiple skills to help me with my career in order to contribute on the success on the organizations and teams i will be part of in the future,
Languages
English
Professional Development
Regular participant in webinars and workshops related to procurement, business projects and sustainability.
Certificationstraining
- Certified Supply Chain Professional
- Computer Applications
- Enterprise Network Administration and Management
- Adobe Photoshop Certification – Digital Kings
Certification
Computer Applications
Timeline
Business Associate
Smaster Business Creations LLC
01.2022 - 01.2025
Procurement Officer /Computer Data Entry Operator
Honour Cargo Services LLC
12.2018 - 12.2021
Administrator / Photo Editor/ Graphic Designer
Digital Kings
12.2016 - 11.2017
Supply Chain & Logistics Officer
Africell Telecommunications Company
08.2015 - 11.2017
Bachelor of Business Computing - Business Administration, Supply Chain Management, Human Resource Management, Project Coordination, Digital Media, Computer Applications
MAKERERE UNIVERSITY
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