HADIJAH DDEYA
SHARJAH ,UAE
Summary
Accomplished Chief with knack for leading diverse teams and driving culinary excellence. Transformed kitchen operations to improve efficiency and quality, elevating customer satisfaction and loyalty. Known for innovative menu development and fostering collaborative work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Waitress assistant
88 KITCHEN SNACKS
Abu Dhabi
2024.01 - 2026.02
- Enhanced customer service by promptly taking orders and delivering food.
- Followed health regulations whilst handling food, promoting safe practices.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Enhanced dining experience through friendly interaction with customers.
Junior barista
Domino's Pizza
Dubai
2022.12 - 2023.12
- Maintained cleanliness in work area ensuring welcoming environment.
- Operated espresso machine delivering perfectly brewed coffee every time.
- Kept up-to-date with latest coffee trends to advise customers accordingly.
- Prepared delicious beverages to delight customers.
- Collaborated with team members to provide seamless service.
- Streamlined orders for quicker turnaround time during peak hours.
- Educated customers about menu helping them make informed choices.
- Showcased excellent interpersonal skills when dealing with difficult customer situations.
- Upheld health and safety standards whilst preparing all beverages and foods.
- Assisted in stock control, preventing ingredient shortage during busy periods.
- Demonstrated knowledge of different coffee blends for better customer choice.
- Ensured quality consistency by strictly following company beverage recipes.
- Improved customer satisfaction with exceptional service and friendly demeanor.
- Built rapport with regular customers, enhancing brand loyalty.
Trainer assistant
HANS DOMESTIC WORKERS
RAS ALKAIMAH, UNITED ARAB EMIRATES
2020.04 - 2022.06
- Identifying development needs
- Manage staff-organization relationship
- Coaching
- Directing
- Counselling
- Supporting employee career development
- Educating
- Knowledge of decontamination procedures
- Management skills
- Leadership skills
- Delegating tasks
- Decision making
- Administrative experience
- Organized approach to leadership
- Giving instructions
- Establishing workplace safety
- Secured new business opportunities with successful networking events.
- Facilitated staff training, resulting in better customer service.
- Managed team dynamics by implementing conflict resolution strategies.
- Researched market trends and competitor activities to strengthen development plans.
Chief cook
88 KITCHEN
Al Ain City, Abu Dhabi
2019.05 - 2020.02
- Organized staff schedules ensuring adequate coverage during peak hours.
- Collaborated with management on menu planning for special events or holidays.
- Adhered to safety regulations, preventing accidents or injuries in kitchen.
- Trained junior chefs for improved skill development and knowledge sharing.
- Developed new recipes, introducing fresh flavors to menu offerings.
- Monitored portion sizes to prevent unnecessary wastage and maintain profitability.
Education
High School Diploma - UGANDA ADVANCED CERTIFICATE OF EDUCATION
LUGAZZI SECENDARY SCHOOL
Kampala, UG /2002 - /2008
Skills
- Maintaining effective work relationships
- Knowledge of first aid methods
- Ability to work on own initiative
- Physically fit and able to walk around for long periods of time
- Superb report writing skills
- Knowledge of Microsoft packages
- Customer relationship management systems
- Data analysis
- Staff training facilitation
- Workplace safety management
- Contract negotiation
Languages
English
Fluent
Arabic
Intermediate
Certification
- Essential Food safety Training Certificate
- Espresso Italiano Training
Timeline
Waitress assistant
88 KITCHEN SNACKS
2024.01 - 2026.02
Junior barista
Domino's Pizza
2022.12 - 2023.12
Trainer assistant
HANS DOMESTIC WORKERS
2020.04 - 2022.06
Chief cook
88 KITCHEN
2019.05 - 2020.02
High School Diploma - UGANDA ADVANCED CERTIFICATE OF EDUCATION
LUGAZZI SECENDARY SCHOOL
/2002 - /2008