Hadiqa Irfan

• Provided detailed product information for informed buying decisions.
• Handled cash transactions accurately, maintaining financial integrity at all times.
• Managed daily sales operations to achieve business objectives.
• Collaborated with internal teams to relay customer feedback for product and service improvements.

• Communicated product information to customers, driving informed purchases.
• Balanced till at theend of theday, maintaining accurate records.
• Resolved customer complaints professionally leading to higher retention rates.
• Handled returns and exchanges following company policies, resulting in satisfied customers.
• Used cash registers and POS systems to request and record customer orders and compute transactions.

• Delivered excellent customer service, resulting in positive feedback.
• Strengthened client relationships by providing excellent customer service.
• Provided excellent customer service, enhancing customer satisfaction.
• Streamlined customer service processes to increase efficiency.
• Provided excellent customer service for increased client satisfaction.

• Provided excellent customer service, ensured repeat business.
• Provided exceptional customer service for repeat patronage.
• Overhauled customer service protocol for enhanced user experience.
• Improved customer service by strengthening communication processes.

• Contributed towards achieving store targets whilst ensuring adherence to service standards.
• Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
• Maintained up-to-date knowledge, resulting in effective product promotion.

For Reference: rashid.malik@eastgateindustries.com