Hadir Ouda
Teaching Assistant at the Faculty of Arts, Department of English Language and Literature
Summary
Goal-oriented teaching assistant, caring for students of different learning levels and backgrounds. Always ready to step in and positively impact student learning. Experienced interpersonal communicator, addresses unique queries within educational settings and accommodates staff curriculum requirements.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Teaching Assistant
Faculty Of Arts, Department Of English Language And Literature
Kafreshikh
2019.09 - 2023.09
- Provided assisting lectures in essay writing, phonetics, and grammar to students at the faculty of arts, general and private sections, and the faculty of education, elementary and general sections.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported undergraduate students' activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Provided instructional support to students unable to attend regular lectures.
- Handled lecture records for attendance, assignment grades, and course participation scores.
- Created e-book versions for all English curricula at the faculty of arts, education, science, agriculture, specific education, and Alsun.
- Created assignments and quizzes for all English curricula at the faculty of arts, education, science, agriculture, specific education, and Alsun and sent results to course professors.
- Supervised students' course registrations as an academic advisor.
- Held the responsibility of the "Promotion and Development" criterion for quality accreditation and was a team member of other criteria.
- Created and managed student and staff feedback at the end of every academic year.
- Supported postgraduate students in following up with different curricula and research-creation.
- Held the responsibility of the department's documents and issued requests.
- Controlled examination process and results documentation for two classes every semester.
Subtitle Translator
IMAG
Cairo
2019.07 - 2019.09
- Applied cultural understanding to discern specific meanings beyond literal spoken words.
- Translated visual works from English to Arabic.
- Replicated flow, context, and overall meaning of original texts.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Used translation software to verify complex terms and expedite the communication process.
- Researched cultural etiquette and specific use of slang words.
- Reviewed, edited and proofread translated works for accuracy.
- Developed strategies to perform accurate and consistent translations.
- Attended training programs to improve professional knowledge and interpretation skills.
- Translated many series and movies for FOX, HBO, beIN, and OSN, as well as some kids' TV shows for Netflix.
Senior Call Center Representative
Careem
Cairo
2017.07 - 2019.07
- Educated customers on company systems, form completion, and access to services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained an in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Responded to customer requests through calls and emails, offering excellent support and tailored recommendations to address needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Master of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
Kafreshikh, Egypt 2020.01 - 2020.12
Bachelor of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
Kafreshikh, Egypt 2013.09 - 2017.06
High School Diploma -
Sacred Heart School
Alexandria, Egypt 1999.09 - 2013.06
Skills
Individual and group instruction
undefinedAccomplishments
- Successfully analyzed different presidential speeches, e.g. President Obama's speech at Cairo University and President Trump's victory speech.
- Successfully analyzed parts of the novel '1984' in terms of stylistics and discourse analysis.
- Translated many posts for some Egyptian pages on Facebook.
Certification
"Digitalization" Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
"Specification of Programs and Curricula" Training
2022-11
"Effective Presentation Skills" Training
2021-07
"Digitalization" Training
2020-12
Master of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
2020.01 - 2020.12
Teaching Assistant
Faculty Of Arts, Department Of English Language And Literature
2019.09 - 2023.09
Subtitle Translator
IMAG
2019.07 - 2019.09
Senior Call Center Representative
Careem
2017.07 - 2019.07
Bachelor of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
2013.09 - 2017.06
High School Diploma -
Sacred Heart School
1999.09 - 2013.06
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