Hadir Ouda
Teaching Assistant at the Faculty of Arts, Department of English Language and Literature
Summary
Goal-oriented teaching assistant, caring for students of different learning levels and backgrounds. Always ready to step in and positively impact student learning. Experienced interpersonal communicator, addresses unique queries within educational settings and accommodates staff curriculum requirements.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Teaching Assistant
Faculty Of Arts, Department Of English Language And Literature
Kafreshikh
09.2019 - 09.2023
- Provided assisting lectures in essay writing, phonetics, and grammar to students at the faculty of arts, general and private sections, and the faculty of education, elementary and general sections.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported undergraduate students' activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Provided instructional support to students unable to attend regular lectures.
- Handled lecture records for attendance, assignment grades, and course participation scores.
- Created e-book versions for all English curricula at the faculty of arts, education, science, agriculture, specific education, and Alsun.
- Created assignments and quizzes for all English curricula at the faculty of arts, education, science, agriculture, specific education, and Alsun and sent results to course professors.
- Supervised students' course registrations as an academic advisor.
- Held the responsibility of the "Promotion and Development" criterion for quality accreditation and was a team member of other criteria.
- Created and managed student and staff feedback at the end of every academic year.
- Supported postgraduate students in following up with different curricula and research-creation.
- Held the responsibility of the department's documents and issued requests.
- Controlled examination process and results documentation for two classes every semester.
Subtitle Translator
IMAG
Cairo
07.2019 - 09.2019
- Applied cultural understanding to discern specific meanings beyond literal spoken words.
- Translated visual works from English to Arabic.
- Replicated flow, context, and overall meaning of original texts.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Used translation software to verify complex terms and expedite the communication process.
- Researched cultural etiquette and specific use of slang words.
- Reviewed, edited and proofread translated works for accuracy.
- Developed strategies to perform accurate and consistent translations.
- Attended training programs to improve professional knowledge and interpretation skills.
- Translated many series and movies for FOX, HBO, beIN, and OSN, as well as some kids' TV shows for Netflix.
Senior Call Center Representative
Careem
Cairo
07.2017 - 07.2019
- Educated customers on company systems, form completion, and access to services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained an in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Responded to customer requests through calls and emails, offering excellent support and tailored recommendations to address needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Master of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
Kafreshikh, Egypt 01.2020 - 12.2020
Bachelor of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
Kafreshikh, Egypt 09.2013 - 06.2017
High School Diploma -
Sacred Heart School
Alexandria, Egypt 09.1999 - 06.2013
Skills
Individual and group instruction
Analytical and Critical Thinking
Multitasking Abilities
Flexible and Adaptable
Interpersonal Communication
Self-Motivated
Fast learner
Creative problem solver
Regular user of e-mail, G-mail provider, and Microsoft Outlook
Proficient with Microsoft Office suite, including Word, Excel and Power-point
Student assessments
Behavior Management
Mentoring students
Decision-Making
Accomplishments
- Successfully analyzed different presidential speeches, e.g. President Obama's speech at Cairo University and President Trump's victory speech.
- Successfully analyzed parts of the novel '1984' in terms of stylistics and discourse analysis.
- Translated many posts for some Egyptian pages on Facebook.
Certification
"Digitalization" Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
"Specification of Programs and Curricula" Training
11-2022
"Effective Presentation Skills" Training
07-2021
"Digitalization" Training
12-2020
Master of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
01.2020 - 12.2020
Teaching Assistant
Faculty Of Arts, Department Of English Language And Literature
09.2019 - 09.2023
Subtitle Translator
IMAG
07.2019 - 09.2019
Senior Call Center Representative
Careem
07.2017 - 07.2019
Bachelor of Arts - English Language And Literature
Faculty of Arts, Kafreshikh University
09.2013 - 06.2017
High School Diploma -
Sacred Heart School
09.1999 - 06.2013