Hadi Wazeer

• Promote value-added solutions in the Middle East and Africa market.
• Building strong relationships with the strategic and key accounts to maximize the volumes.
• Identified the potential Opportunities and create Customers Pipeline.
• Re-Design Supply Chain Process and understanding the Current status quo and find out Optimization Opportunity using the available tools.
• Manage and Sell Order Management System Product, Direct Carrier Freight Management Services, and Analytics Tools.
• Conduct value stream mapping and process mapping, and design solutions.
• Optimize supply chain and inventory management using collaboration methodologies, and create savings.
• Working closely with the trade and pricing team to provide customers with required rates.
• Managing ISC project implementation and related Project deliverables, timelines, Risk analysis and risk mitigations.

• Manage and Control Cross Countries with Value added Solutions and project implementation On a larger Scope with High, Middle complexity projects

Assess customer supply chain visibility requirements and present appropriate solutions
•Identifies new functionality, enhancements solutions based on customer identified needs and market trends.
•Manage, Control and monitor logistics information flow from the origins to the destinations
•Participate in SOP's establishments with sea freight and Airfreight Departments.

•Provide on time quotation for customers within accepted time limit
•Manage and support projects, assess customers by complexity level.

•Monitor and support key account with different value added services and guarantee excellence

•Ensure the availability of logistics information flow, shipping details and shipments documents
•Provide the required solutions to the customer in term of logistics air freight, sea freight
•Train internal and external customers as needed on the implemented solution and provide assistance in using KN Login to create automated KPI alerts to ensure operational success of the project.
•Monitor project implementation smoothly from planning until the continual improvement.

•Manage and control information value product and spread K+N trade name in the local market.
•Improve logistics operation process continuously, identify the customers SOP milestones

•Monitor the performance on a weekly and monthly basis, creating performance reports

-Manage and supervise
Daily sales amounts (>1.5M $ )
Total Warehouses complex 13,000 Sqm
7,000 Sqm Home appliance “HA” (REF, WM, MWO, VC) and Mobile communications “MC”
3,500 Sqm Home entertainments “HE” (LCD, PDP, LED, TV)
2,500 Sqm. Air condition “AC”.

•Control the daily warehouse inbound and outbound 3PL activities.
•Inventory control, Monthly and bi-annually stock taking “Physical Count”, Define stock movement Strategies -FIFO or FEFO, SKU consolidation, stock reconciliation.
•Follow up distribution and delivery process, on time delivery, Just -in-Time orders, orders consolidation and Proofs of Delivery "POD"
•Optimize transportation, distribution and consolidation efficiency and coordinate with trucking vendors
•Logistics costs management, controlling and reduction; ensure 100% audited costs and visibility
•Follow up Sea shipments movements, Containers delivery Plans and shipments receiving.
•Forecast the Market demands need and issue purchase orders accordingly.
•Manage Insurance Claims for damage cases, theft or Hijacking, contact overseas insurers and local representatives, Reporting and investigation.
•Play a key role in procurement process in term of logistics operations i.e. Material of handling equipments (MHE), electrical equipments and forklifts, warehouses renovation, contract negotiations, Maximize efficiency and minimize cost and waste.
•Health, safety and security awareness, provide essential needs to ensure safe work environment.
•Participate in the internal recruitment process.
•Evaluate the performance of all line personnel to identify development needs.
•Vendor management, evaluation, and negotiation

• Approaching the customer with new ideas and solutions, and ensuring customer retention.
• Decreased response times by optimizing workflows and assigning tasks based on individual strengths and expertise.
• Led monthly meetings with the team to discuss ongoing projects, address challenges, and collaborate on new initiatives.
• Analyzed feedback from customers to implement improvements in product offerings and user experiences.
• Developed tailored solutions for key clients, resulting in increased client retention and upselling opportunities.
• Collaborated with cross-functional teams to develop comprehensive solutions for common customer challenges.
• Created a knowledge base for the support team, reducing time spent and create savings

***Commercial

• Approaching the customer with new ideas and solutions and ensure customer retention

• Provide customer with quotations when required and ensure all win situation

• Support the Corporate partner and strategic accounts in RFQ’s process and commercial set up

• Onboard and provide commercial offers for small and medium customers

• Negotiate with customers and provide them with proper consultative selling method

• Develop the existing account by create values and fulfill customer needs

• Monitor the performance on a periodical basis and create reports

• Support and direct Sales team with Value creation and to take selling points to creating values

***Operational

• Draft and the Customers SOP to ensure quality of service

• Design the process flow and stand on the main bottleneck and work to overcome

• Communicate with origins offices for quick interaction and provide response in time

• Ensure highest service excellence level for key and strategic accounts

• Negotiate with customers and provide them with proper consultative selling method

• Improve the logistics operation process continuously

• Project implementation and continuous improvement

***Technical

• Acting as a project manager for different technical supply chain solution

• Assess customer supply chain visibility requirements and present solutions

• Manage and support projects, assess customers by complexity level

• Develop new quotation and booking tools, E-commerce tool “KN FreightNet “ in the local market

• Provide customers with access and training on visibility tools “KN login “

• Train internal and external customers on value added tools and provide support when needed

• Set up order management process and provide technical

• Create Value proposition proposals