Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Hadiya S.

Hadiya S.

FRONT DESK EXECUTIVE
Fujairah

Summary

Enthusiastic and detail-oriented individual with a strong foundation in administrative support. Adept at managing front desk operations, delivering exceptional customer service and creating a welcoming environment. Fluent in English, Malayalam and Hindi with excellent communication and multitasking skills. Eager to bring a fresh perspective and contribute to a dynamic team as a Front Desk Executive, leveraging my adaptability, problem-solving abilities and commitment to excellence.

Knowledgeable [Desired Position] with hands-on experience in office administration. Successfully supported daily operations, managed communications, and assisted in organizing meetings. Demonstrated proficiency in Microsoft Office Suite and strong organizational skills in fast-paced environments.

Overview

2025
2025
years of professional experience
8095
8095
years of post-secondary education

Work History

Office Administration Intern

Office Administration Intern
Dubai
  • Meeting Management Task
  • Offer Letter & Hiring Poster
  • Job Analysis & Job Description
  • Mail Task
  • Attendance Tracker
  • Drafting & Office Policy Creation
  • Office Policy Presentation
  • Employee Ongoing Plan
  • Exit Process
  • HR Documents Creation

Office Administration Intern

SKILL MOUNT
Dubai
12.2024 - 02.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Prepared project presentations and reports to assist senior staff.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Explored new technologies and approaches to streamline processes.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Conducted comprehensive market research to inform strategic planning.
  • Facilitated knowledge sharing by creating internal wiki for project guidelines.
  • Assisted in improving product design with detailed user feedback analysis.
  • Supported financial forecasting by accurately processing expense reports.
  • Assisted in development of new product feature, contributing to user-friendly experience.
  • Contributed to project success by diligently performing literature reviews.
  • Improved coding efficiency with introduction of automated testing scripts.
  • Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
  • Boosted social media engagement through creative content creation.
  • Enhanced project visibility by maintaining up-to-date project status reports.
  • Helped streamline client onboarding processes, leading to smoother client experience.
  • Aided in enhancing website user experience with thorough usability testing.
  • Collaborated on marketing campaign that significantly increased brand awareness.
  • Participated in planning and execution of community outreach programs, strengthening community relations.
  • Facilitated smoother communication channels by organizing regular team meetings.
  • Supported customer service improvements with detailed feedback analysis.
  • Enhanced team productivity by assisting with organization of project documentation.
  • Enabled more organized inventory system by cataloging company assets.
  • Streamlined data entry processes, significantly reducing manual errors.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Created and managed project plans, timelines and budgets.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Observed packing operations to verify conformance to specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

Skill Mount
Dubai, United Arab Emirates
04.2001 - 01.2025

Diploma in Hospital Administration -

International School of Skill Development
Kerala, India
01-2024

Bachelor of Arts - English Language and Literature

Mar Ivanios College
Trivandrum, Kerala, India
01-2018

Higher Secondary Education -

Navajeevan Bethany Vidyalaya
Trivandrum, Kerala
01-2015

Secondary Education -

BFM Residential School
Trivandrum, Kerala
01-2013

Skills

  • Front Desk Management

  • Customer Service Excellence

  • Administrative Support

  • Patient and Friendly Demeanor

  • Office Organization

  • Coordination

  • Computer Literacy

  • Emergency Procedures

  • Phone Etiquette

  • Multitasking

  • Time Management

  • Strong Communication Skills

  • Problem Solving

  • Team Collaboration

Scheduling and planning

Adaptability and flexibility

Personal Information

  • Date of Birth: 03/28/96
  • Nationality: Indian
  • Marital Status: Married
  • Visa Status: Residence Visa

Timeline

Office Administration Intern

SKILL MOUNT
12.2024 - 02.2025

Skill Mount
04.2001 - 01.2025

Office Administration Intern

Office Administration Intern

Diploma in Hospital Administration -

International School of Skill Development

Bachelor of Arts - English Language and Literature

Mar Ivanios College

Higher Secondary Education -

Navajeevan Bethany Vidyalaya

Secondary Education -

BFM Residential School
Hadiya S.FRONT DESK EXECUTIVE