Hadiya S.
FRONT DESK EXECUTIVE
Fujairah
Summary
Enthusiastic and detail-oriented individual with a strong foundation in administrative support. Adept at managing front desk operations, delivering exceptional customer service and creating a welcoming environment. Fluent in English, Malayalam and Hindi with excellent communication and multitasking skills. Eager to bring a fresh perspective and contribute to a dynamic team as a Front Desk Executive, leveraging my adaptability, problem-solving abilities and commitment to excellence.
Knowledgeable [Desired Position] with hands-on experience in office administration. Successfully supported daily operations, managed communications, and assisted in organizing meetings. Demonstrated proficiency in Microsoft Office Suite and strong organizational skills in fast-paced environments.
Overview
2025
2025
years of professional experience
8095
8095
years of post-secondary education
Work History
Office Administration Intern
Office Administration Intern
Fujairah
- Meeting Management Task
- Offer Letter & Hiring Poster
- Job Analysis & Job Description
- Mail Task
- Attendance Tracker
- Drafting & Office Policy Creation
- Office Policy Presentation
- Employee Ongoing Plan
- Exit Process
- HR Documents Creation
Office Administration Intern
SKILL MOUNT
Dubai, United Arab Emirates (Remote)
12.2024 - 02.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to positive work environment by actively participating in team-building activities.
- Conducted comprehensive market research to inform strategic planning.
- Facilitated knowledge sharing by creating internal wiki for project guidelines.
- Assisted in improving product design with detailed user feedback analysis.
- Supported financial forecasting by accurately processing expense reports.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Contributed to project success by diligently performing literature reviews.
- Improved coding efficiency with introduction of automated testing scripts.
- Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
- Boosted social media engagement through creative content creation.
- Enhanced project visibility by maintaining up-to-date project status reports.
- Helped streamline client onboarding processes, leading to smoother client experience.
- Aided in enhancing website user experience with thorough usability testing.
- Collaborated on marketing campaign that significantly increased brand awareness.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Facilitated smoother communication channels by organizing regular team meetings.
- Supported customer service improvements with detailed feedback analysis.
- Enhanced team productivity by assisting with organization of project documentation.
- Enabled more organized inventory system by cataloging company assets.
- Streamlined data entry processes, significantly reducing manual errors.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Skill Mount
Dubai, United Arab Emirates 04.2001 - 01.2025
Diploma in Hospital Administration -
International School of Skill Development
Kerala, India01-2024
Bachelor of Arts - English Language and Literature
Mar Ivanios College
Trivandrum, Kerala, India01-2018
Higher Secondary Education -
Navajeevan Bethany Vidyalaya
Trivandrum, Kerala01-2015
Secondary Education -
BFM Residential School
Trivandrum, Kerala01-2013
Skills
- Front Desk Management
- Customer Service Excellence
- Administrative Support
- Patient and Friendly Demeanor
- Office Organization
- Coordination
- Computer Literacy
- Emergency Procedures
- Phone Etiquette
- Multitasking
- Time Management
- Strong Communication Skills
- Problem Solving
- Team Collaboration
Scheduling and planning
Adaptability and flexibility
Personal Information
- Date of Birth: 03/28/96
- Nationality: Indian
- Marital Status: Married
- Visa Status: Residence Visa
Timeline
Office Administration Intern
SKILL MOUNT
12.2024 - 02.2025
Skill Mount
04.2001 - 01.2025
Office Administration Intern
Office Administration Intern
Diploma in Hospital Administration -
International School of Skill Development
Bachelor of Arts - English Language and Literature
Mar Ivanios College
Higher Secondary Education -
Navajeevan Bethany Vidyalaya
Secondary Education -
BFM Residential School