Summary
Overview
Work History
Education
Skills
Certification
Language
Timeline
References
trainings
Generic
HADJER FATIMA ZOHRA BEKHTAOUI

HADJER FATIMA ZOHRA BEKHTAOUI

Barsha 1

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Real Estate Receptionist

D AND R PROPERTIES
11.2024 - Current
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Enhanced client satisfaction by providing exceptional customer service and timely updates on property transactions.
  • Maintained organized filing systems for client records, enhancing data retrieval efficiency.
  • Assisted in coordinating office events and meetings, contributing to seamless organizational functions.
  • Collaborated with team members to improve customer service protocols and enhance client satisfaction.
  • Utilized multi-line phone system to prioritize calls and route them to appropriate departments efficiently.
  • Trained new staff on front desk procedures, promoting consistency in service delivery standards.

HR Executive Assistant

Perfect Future English Training Institute
01.2023 - 01.2024
  • Assisted in onboarding new employees, ensuring completion of necessary documentation and training schedules.
  • Coordinated employee records management using HRIS software to maintain accuracy and confidentiality.
  • Supported recruitment processes by scheduling interviews and communicating with candidates effectively.
  • Facilitated employee engagement initiatives, promoting a positive workplace culture through organized events.
  • Streamlined administrative workflows by implementing digital tools for document management and scheduling.
  • Conducted research on HR best practices to improve operational efficiency and support strategic planning efforts.
  • Reduced turnover rates by implementing effective retention strategies and addressing employee concerns promptly.

Education

Bachelor of Arts -

Ministry of Vocational Training And Teaching
Algeria
06-2023

Skills

  • Time management
  • Organization skills
  • Customer/Client relations
  • Customer and client relations
  • Appointment scheduling
  • Professional demeanor
  • Performance improvement
  • Document control
  • Mail distribution
  • Information protection
  • Positive and professional
  • Microsoft office specialist certified
  • Meticulous and organized

Certification

  • International tourism Course from TBO Academy, August 2024
  • Impact Directors from UN, Dubai May 2024
  • British Council Certificate Communication English

Language

English-Advanced
French-Intermediate
Arabic-Native

Timeline

Real Estate Receptionist

D AND R PROPERTIES
11.2024 - Current

HR Executive Assistant

Perfect Future English Training Institute
01.2023 - 01.2024

Bachelor of Arts -

Ministry of Vocational Training And Teaching

References

Abderrahmen, Baroudi, Sales Manager, Abudabdoul3@gmail.com, D AND R PROPERTIES

trainings

Best diplomats United Nations diplomacy program, Dubai, UAE 2024

British council Business English communication certificate

HADJER FATIMA ZOHRA BEKHTAOUI