HADJER FATIMA ZOHRA BEKHTAOUI
Barsha 1
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Receptionist
D AND R PROPERTIES
Dubai, United Arab Emirates
11.2024 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Enhanced client satisfaction by providing exceptional customer service and timely updates on property transactions.
- Maintained organized filing systems for client records, enhancing data retrieval efficiency.
- Assisted in coordinating office events and meetings, contributing to seamless organizational functions.
- Collaborated with team members to improve customer service protocols and enhance client satisfaction.
- Utilized multi-line phone system to prioritize calls and route them to appropriate departments efficiently.
- Trained new staff on front desk procedures, promoting consistency in service delivery standards.
HR Executive Assistant
Perfect Future English Training Institute
Dubai, United Arab Emirates
01.2023 - 01.2024
- Assisted in onboarding new employees, ensuring completion of necessary documentation and training schedules.
- Coordinated employee records management using HRIS software to maintain accuracy and confidentiality.
- Supported recruitment processes by scheduling interviews and communicating with candidates effectively.
- Facilitated employee engagement initiatives, promoting a positive workplace culture through organized events.
- Streamlined administrative workflows by implementing digital tools for document management and scheduling.
- Conducted research on HR best practices to improve operational efficiency and support strategic planning efforts.
- Reduced turnover rates by implementing effective retention strategies and addressing employee concerns promptly.
Education
Bachelor of Arts -
Ministry of Vocational Training And Teaching
Algeria06-2023
Skills
- Time management
- Organization skills
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Professional demeanor
- Performance improvement
- Document control
- Mail distribution
- Information protection
- Positive and professional
- Microsoft office specialist certified
- Meticulous and organized
Certification
- International tourism Course from TBO Academy, August 2024
- Impact Directors from UN, Dubai May 2024
- British Council Certificate Communication English
Language
English-Advanced
French-Intermediate
Arabic-Native
Timeline
Real Estate Receptionist
D AND R PROPERTIES
11.2024 - Current
HR Executive Assistant
Perfect Future English Training Institute
01.2023 - 01.2024
Bachelor of Arts -
Ministry of Vocational Training And Teaching
References
Abderrahmen, Baroudi, Sales Manager, Abudabdoul3@gmail.com, D AND R PROPERTIES
trainings
Best diplomats United Nations diplomacy program, Dubai, UAE 2024
British council Business English communication certificate