Hafsa Ali
Ajman,UAE
Summary
Detail-oriented professional with expertise in administration, clinical skills, and infection control, ensuring safety and hygiene standards are met. Demonstrates exceptional communication abilities, patient care proficiency, and teamwork within medical environments. Skilled in data entry, coding, database management, office equipment operation, and task coordination to optimise workflow efficiency. Adept at schedule management and customer service while maintaining calm under pressure to deliver high-quality results. Committed to leveraging technical and interpersonal skills to support organisational goals in healthcare or administrative settings.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Assistant
Arm and Hammer technical services
dubai, Ajman
05.2018 - Current
- Provided customer service, delivering high levels of satisfaction.
- Assisted in budget planning to ensure fiscal responsibility.
- Sustained high levels of organisation with attention to detail.
- Processed invoices, ensuring timely payments.
- Answered phone calls promptly, providing excellent customer service.
- Handled confidential information, maintaining discretion and integrity.
- Facilitated smooth running of operations through efficient task management.
Pulmonary function technician
AGA KHAN UNIVERSITY HOSPITAL PAKISTAN
01.2016 - 01.2018
- Performs pulmonary-function test, lung-capacity, diffusion capacity, and blood-and-oxygen disorders: Confers with patient in treatment room to explain test procedures
- Able to calibrate, clean and maintain diagnostic equipment and recognize when equipment malfunctions
- Pulmonary Rehabilitation Program: Performs PRP program, which includes patient exercise, education, and support to help Patient learn to breathe and function at the highest level possible
- Conduct ETT and ECG procedures under supervision of doctors
- Can report Holter and ABP results
PFT technologist
ZIAUDIN HOSPITAL
Karachi
01.2017 - 12.2017
- Led a team of developers in creating innovative technological solutions.
- Provided high level customer support to resolve complex technical issues.
- Collaborated with healthcare team to provide top-notch care.
- Performed regular checks on patients, enhancing safety measures.
- Documented patient information accurately for medical records upkeep.
- Managed appointment schedules for efficient healthcare delivery.
Data Entry and Field Work
AGA KHAN UNIVERSITY HOSPITAL
01.2016 - 12.2016
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelors of Science - Family and Human development
Karachi University
01.2011 - 01.2015
Diploma in Health Management - Management
DOW UNIVERSITY OF HEALTH SCIENCES
Karachi03.2016
Skills
- Perform administration
- Clinical skills
- Infection control
- Calm under pressure
- Medical teamwork
- Excellent Communication and written skills
- Patient dealing
- Safety and hygiene
- Data entry
- Coding proficiency
- Database management
- Office equipment operation
- Task coordination
- Customer Service
- Schedule management
- Data Entry
Certification
Certified Medical Coder (CPC-A), American Association of Professional Coders, 01850612, 01/01/21
Custom
- Award on the completion of Psychological Test 'DASS' (Depression, Anxiety, Stress, and Scale)
- Certificate of Organizing Seminar on 'Vocational Counseling'
- Certificate of Participation in workshop (Special Education and Rehabilitation)
- Certificate in Pakistan Nutrition and Dietetic Society's Seminar - Kidney Center Karachi
- Conducted workshop on DREAMS AND TEAMS project by British Council
- Member of Pakistan Nutrition and Dietetic Society (2010-2015)
- Certificate of Participation in Neuro science research held at Aga Khan Hospital (2016)
- Certificate of Participation in 20th Research Heart and Lungs Symposium held at Aga Khan Hospital
- Certificate of Professional Coder (2021)
Personal Information
Nationality: Pakistani
References
References available upon request.
Timeline
Assistant
Arm and Hammer technical services
05.2018 - Current
PFT technologist
ZIAUDIN HOSPITAL
01.2017 - 12.2017
Pulmonary function technician
AGA KHAN UNIVERSITY HOSPITAL PAKISTAN
01.2016 - 01.2018
Data Entry and Field Work
AGA KHAN UNIVERSITY HOSPITAL
01.2016 - 12.2016
Bachelors of Science - Family and Human development
Karachi University
01.2011 - 01.2015
Diploma in Health Management - Management
DOW UNIVERSITY OF HEALTH SCIENCES
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