Hafsa Shahid
Summary
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Relationship Manager
Laraix Developers LLC.
02.2026 - Current
- Addressed and resolved customer complaints in efficient, effective and timely manner.
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
- Handled high-profile clients and territories with exceptional planning and strategic engagement.
- Resolved complex client issues promptly, maintaining trust and preventing attrition.
- Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers.
- Identified upselling and cross-selling opportunities, contributing to a 15% increase in revenue from existing clients.
Sales Manager and Team Lead
Deal Value Real Estate
08.2025 - 02.2026
- Led sales strategy development to increase market share and drive revenue growth.
- Mentored sales team, enhancing performance through training and coaching initiatives.
- Analyzed market trends to identify opportunities for new business development.
- Collaborated with marketing on campaigns to promote property listings effectively.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
Sales Associate
DRE Homes
01.2025 - 07.2025
- Specialised in selling new and high demand off-plan projects, staying updated with the latest market launches
- Delivered a client focused sales approach, understanding investor needs and matching them with high-ROI opportunities
- Generated and managed leads through roadshows, exhibitions and direct client management.
- Conducted detailed project presentations and consultations to local and international clients
- Managed the full sales cycle from inquiry to booking and post-sales follow-up.
- Built and maintained long-term relationships with clients, ensuring repeat business and referrals.
- Maintained strong knowledge of market trends, pricing and development offers.
Property consultant
High Way Real Estate
09.2022 - 12.2024
- Negotiated contracts with clients, securing favorable terms while maintaining positive relationships.
- Implemented customer feedback mechanisms, driving continuous improvement in client satisfaction scores.
- Coordinated property viewings and open houses, showcasing properties effectively to potential buyers.
- Built a solid network of industry professionals, resulting in valuable business partnerships and referrals.
- Enhanced client satisfaction by providing personalized service and addressing individual needs.
- Monitored the market closely, staying informed on key developments and trends affecting property values.
Sales and Marketing
Zameen.com
01.2020 - 08.2022
- Led property listings and marketing strategies, enhancing visibility and attracting prospective buyers.
- Conducted thorough market analysis to identify trends, informing pricing strategies and investment decisions.
- Negotiated favorable contract terms for clients through strong communication and negotiation skills.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed new business and managed new and existing clients.
Education
doctrate - Health And Physical Fitness
Foundation University And Medical College Islamabad
Islamabad, Pakistan12-2019
Skills
- Client Relationship Management
- Client acquisition strategies
- Client retention strategies
- Cross-selling techniques
- Sales strategy development
- Market analysis
- Brand-building strategies
- Problem solving
Languages
English
Proficient
C2
Urdu
Proficient
C2
Hindi
Advanced
C1
Timeline
Relationship Manager
Laraix Developers LLC.
02.2026 - Current
Sales Manager and Team Lead
Deal Value Real Estate
08.2025 - 02.2026
Sales Associate
DRE Homes
01.2025 - 07.2025
Property consultant
High Way Real Estate
09.2022 - 12.2024
Sales and Marketing
Zameen.com
01.2020 - 08.2022
doctrate - Health And Physical Fitness
Foundation University And Medical College Islamabad