Hager Magdy Tolan
Abu Dhabi,UAE
Summary
Dynamic and results-driven sales professional with a strong expertise in delivering value propositions and achieving targets. Demonstrates proficiency in up-selling products, handling objections, and solving complaints, while maintaining positivity and enthusiasm. Skilled in business development, email correspondence, and invoicing, with a comprehensive understanding of sales regulations. Committed to leveraging persuasion techniques to drive business growth and enhance customer satisfaction.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Telesales agent
Trisona Tourism Company
Cairo, Egypt
01.2023 - 07.2023
- Developed strong relationships with clients through effective communication and persuasive techniques.
- Assisted in the planning and execution of promotional campaigns to boost product visibility.
- Maintained in-depth knowledge of products and services to provide accurate information to clients.
- Amplified sales conversions for increased company revenue.
Telesales advisor
Money Maker Stock Exchange Company
Cairo, Egypt
09.2021 - 12.2022
- Developed effective communication skills to engage customers and promote products.
- Conducted thorough research on customer needs to tailor sales pitches accordingly.
- Resolved customer queries and complaints to ensure satisfaction and build loyalty.
- Achieved set targets through consistent follow-up and relationship-building efforts.
Receptionist
Pediatric Clinic
Cairo, Egypt
09.2018 - 08.2021
- Greeted visitors warmly and professionally, creating a welcoming atmosphere.
- Managed incoming phone calls efficiently, directing inquiries to appropriate personnel.
- Maintained accurate records of appointments and meetings for staff scheduling.
- Assisted in administrative tasks, including filing paperwork and data entry.
Education
Bachelor of Laws - LLB -
Faculty of Law Ain Shams University
Egypt 09.2018 - 06.2021
Skills
- Knowledge of sales scripts
- Positivity and enthusiasm
- Up-Selling products
- Email correspondence
- Target achievement
- Value proposition delivery
- Familiarity with sales regulations
- Business development
- Invoicing
- Persuasion techniques
- Objection Handling
- Complaint solving
Languages
Arabic
Native
English
Upper intermediate (B2)
Timeline
Telesales agent
Trisona Tourism Company
01.2023 - 07.2023
Telesales advisor
Money Maker Stock Exchange Company
09.2021 - 12.2022
Receptionist
Pediatric Clinic
09.2018 - 08.2021
Bachelor of Laws - LLB -
Faculty of Law Ain Shams University
09.2018 - 06.2021
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