Haider Ali Shaikh

Airline Commercial – AFC Holidays

• Managed airline commercial operations including inventory control, fare negotiations, and block seat management.
• Coordinated directly with airline partners to secure competitive pricing and special fares.
• Oversaw booking policies, ensured payment compliance, and avoided unnecessary inventory blocking.
• Supported sales teams with airline pricing strategies to maximize revenue and margins.
• Prepared and monitored airline reports, performance analysis, and booking trends.
• Acted as key point of contact between airlines, internal teams, and management.
• Managing corporate accounts and daily travel requirements, ensuring timely bookings, cost-effective solutions, and seamless coordination.
• Handling corporate, B2B, and retail clients, ensuring timely follow-ups and closures
• Achieving targets and contributing to company revenue growth
• Handling escalations professionally and maintaining brand reputation

• Utilised industry software proficiently for efficient booking and scheduling.
• Streamlined booking procedures, improving operational efficiency.
• Coordinated with suppliers to secure best rates and services.
• Facilitated smooth travel arrangements, enhancing customer experience.
• Responsible for ensuring timely turnaround of queries, pricing quotes and fulfilment of tickets orders.
• Ensuring all flight bookings & reservations are processed accurately and fit needs of customers.
• Processing all orders by optimizing revenue opportunities for business.
• Responsible for ticketing and processing fixed departures(FD)involving more than 7000 passengers across world wide.
• Maintaining daily business reports and ensuring all supplier payment reconciliations are in order.

• Determining clients’ needs and suggesting suitable travel packages and providing good customer services.
• Knowledge of creating PNR, Issue and reissue EMD for corporate and as well as for agent.
• Working on offshore desk and handling B2B desk.
• Handling SOTO sector, USA, Canada, Middle East, Europe.
• Diagnose a clients’ specifications and wishes and suggest suitable travel packages or services.
• Handle unforeseen problems and complaints.
• Create and update electronic records of clients.
• Reach a revenue and profit targets