Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Accomplishments
Certification
Timeline
Generic
Haidy Samir Kamal

Haidy Samir Kamal

Agouza - Giza

Summary

Seeking a position that suits my capabilities that will allow me to utilize my communication, leadership skills and experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales

Future YG Real Estate Company
06.2023 - 05.2024
  • Conducted client outreach and follow-ups, generating interest in properties.
  • Managed CRM data entry and coordinated property visits for prospective buyers.
  • Delivered exceptional customer service, handling negotiations and resolving issues.
  • Successfully converted leads into sales, achieving and exceeding targets.

Travel specialist

Freelance
11.2022 - 12.2023
  • Advised customers on visas and travel safety.
  • Help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations .
  • Processed payments and established payment plans on behalf of customers, offering multiple methods to maximise sales .

cost control accountant

AL Farida corporation
09.2021 - 02.2023
  • Preparing and recording purchase invoices and suppliers' entitlements.
  • Preparing a strict control system for the receipt of raw materials and their disbursement to the operating department.
  • Prepare reports on raw materials ( short and over ) on branches.
  • Determine and calculate the cost price of the product and then the selling price.
  • Oversight of the main factory and branches.

customer service representative

Vodafone Egypt
11.2019 - 03.2020
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.

Education

Faculty of Commerce, English Section

Helwan University
2021

Skills

  • COMPUTER SKILLS :
  • Excellent in Microsoft Office Applications ( Word, Power point, Excel, Access )
  • Excellent in Internet Applications ( Internet Messaging software and Web Based Mail )
  • Excellent in accounting program ( comsys )
  • PERSONAL SKILLS :
  • Effective Communication and Problem Solving
  • Ability to Work Under Pressure and multi-task
  • Leadership Skills
  • Communication and presentation skills
  • Excellent in dealing with internet and Microsoft
  • Time management skills

Languages

English
Upper intermediate
B2
Arabic
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)

Additional Information

Social Status: Single .

Birth Date: 24/08/1999

Accomplishments

• Delegate at Egyptian banking system model _ EBSM _ CU.

• Coaching member at TEDx Helwan University.

• CDR member at Enactus Helwan University.

• A project management participant at STP.

Certification

• Banking system and operation framework , Dr Michael by Egyptian banking institute -2021 .

• Finance for non-financial professionals (almentoronet) – 2020 .

• How to motivate employee (Udemy) - 2020 .

• I lead (almentoronet) - 2020 .

Timeline

Sales

Future YG Real Estate Company
06.2023 - 05.2024

Travel specialist

Freelance
11.2022 - 12.2023

cost control accountant

AL Farida corporation
09.2021 - 02.2023

customer service representative

Vodafone Egypt
11.2019 - 03.2020

Faculty of Commerce, English Section

Helwan University
Haidy Samir Kamal