Summary
Overview
Work History
Education
Skills
Place Of Birth
Security Related Skills And Certifications
Computer Skills
Personal Information
References
Software
Interests
Sport, Body building
Timeline
Generic
Haissam Al Masri

Haissam Al Masri

Security & Safety manager
Dubai

Summary

To work in an institution where I can utilize my knowledge and accomplishments while achieving professional advancement and growth through continued study and practice. Bilingual security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in armed security precautions and operations.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Security Manager

Mall Of Emirates
10.2018 - Current

* Implementing ISO45001 Policy. Getting the certificate.

* Training around 578 internal staff, 1200 external staff.

* Managing 35 security team. 21 house keeping along with my own team.

* involving in retails, stocktaking, waste procedure, delivery, receiving items.

* Preventing the Loss.

* providing safety environment for customers.

* providing training to security how to deal with customers.

* Risk assessment implementation, unsafe act, unsafe condition, near miss reporting,. incident report, CCTV system .

  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Managed budgets effectively while procuring necessary equipment or resources to uphold strict standards in maintaining a secure environment.
  • Established and maintained close working relationships with local law enforcement officers.
  • Kept team compliant with security protocols and appearance standards.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Implemented cybersecurity measures to protect sensitive company data from external threats and unauthorized access.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.

Security Manager

Meaisum City Center
05.2015 - 10.2018

Opening Meaisum Carrefour city center store.

  • Applied effective time management techniques to meet tight deadlines.
  • Paid attention to detail while completing assignments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Monitored department's contribution to total store shortage reduction and prevention programs.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Developed improved training methods with focus on public safety and officer awareness.

Security Manager

Al Ghurair Centre
01.2015 - 05.2015

Opening Carrefour Al Ghurai.

  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
  • Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
  • Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
  • Oversaw the creation of an incident reporting system that streamlined internal communication regarding potential threats or vulnerabilities.
  • Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
  • Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
  • Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.

Security Manager

Deira City Center
01.2009 - 01.2015

Joining Deira City center carrefour as a security manager, where there was a lot of remodelling taken place.

  • Kept team compliant with security protocols and appearance standards.
  • Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.

Security Manager

Carrefour (Bawadi Mall)
12.2008 - 01.2009
  • I participated in the opening of the Security Department in the Carrefour branch in Bawadi Mall, Al Ain, UAE
  • I supervised the installation of all equipment as well as the training of the security team
  • As well as my previous duties in Doha, I currently supervise maintenance and cleaning works.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Outlined and maintained security patching schedule to efficiently address ongoing system issues.
  • Managed budgets effectively while procuring necessary equipment or resources to uphold strict standards in maintaining a secure environment.
  • Established and maintained close working relationships with local law enforcement officers.

Supervisor

Carrefour (Villagio mall)
04.2006 - 12.2008
  • I supervised sales and staff in textiles (men's section), in Carrefour, before, during, and after the opening of the store
  • I also worked in the Receiving Area, supervising the receipt of goods and shipments
  • Doha, Qatar.

Security Supervisor

Carrefour (Villagio mall)
04.2006 - 12.2008
  • I worked in collaboration with Qatar Police and CID departments, and their methodology has improved my knowledge and work
  • I also continuously trained my staff (supervisors and guards, 31 to 61 in number) so they can continuously be updated regarding new security procedures and to ensure excellence and uniformity in the quality of the security we provide
  • Doha, Qatar.

Education

Technical Baccalaureate - Accounting

The Technical Institute of Tripoli
Lebanon
07.1997 - 09.2000

Skills

  • Alarm Management

  • Schedule oversight

  • Law Enforcement Coordination

  • Public Speaking

  • - ISO 45001 course

  • - Iosh Course

  • - Police Academic Training course

  • - first Aid course

  • Corrective Actions

  • Staff Discipline

  • Security Regulations

  • Incident Reports

  • Emergency Response

  • Loss prevention expertise

  • Training Management

  • Access Control Management

  • General security

  • Physical Restraint Training

  • Threat and Vulnerability Analysis

  • Hazardous Materials Identification

  • Team building

  • Emergency planning

  • Creative Problem-Solving

  • Goal Setting

  • Penetration Testing

  • Equipment Inspection

  • Excellent Communication

  • Safety and security regulations

  • Operations Management

  • Problem-solving abilities

  • Security officer development

  • Staff Performance Assessments

  • Fire Control

  • Employee Relations

  • Asset Protection

  • Loss Prevention

  • Continuous Improvement

  • Firearms Training

  • Training Drills

  • Security audits

Place Of Birth

Tripoli, Lebanon

Security Related Skills And Certifications

  • Control Positive Shrinkage and negative shrinkage, known and unknown shrinkage (warehouse and selling areas)
  • Fire alarm and fire fighting
  • Bomb threats
  • Security and Safety procedure certified
  • Standard Management
  • Customer care
  • Evacuation training
  • First Aid training plus certificate
  • Panic button
  • Intrusion Alarm
  • CCTV system training
  • Investigation training
  • After sales procedures (Controlling items plus repair)
  • Receiving control documents and items
  • Access control
  • Liaison between external security company and Carrefour management.
  • Controling Cleaners Team
  • Controling Facility Team

Computer Skills

  • Internet: HTML
  • Outlook Express
  • Internet Explorer
  • MS Office

Personal Information

  • Date of Birth: 03/21/79
  • Gender: Male
  • Nationality: Lebanese

References

  • Hassan Tarabay, Department Head of Marketing, Carrefour, Abu Dhabi, UAE, +971 50 3284625, HTarabay@mafgroup.ae
  • Wissam Chouaa, Department head in Textile Department, Carrefour, Doha, Qatar, +974 5262008, Wchouaa@mafgroup.ae

Software

Word, excel, power point

Interests

Movies, hanging out, investigation, sport

Sport, Body building

The Gym is where the fat burn, and pride earn.

Timeline

Security Manager

Mall Of Emirates
10.2018 - Current

Security Manager

Meaisum City Center
05.2015 - 10.2018

Security Manager

Al Ghurair Centre
01.2015 - 05.2015

Security Manager

Deira City Center
01.2009 - 01.2015

Security Manager

Carrefour (Bawadi Mall)
12.2008 - 01.2009

Supervisor

Carrefour (Villagio mall)
04.2006 - 12.2008

Security Supervisor

Carrefour (Villagio mall)
04.2006 - 12.2008

Technical Baccalaureate - Accounting

The Technical Institute of Tripoli
07.1997 - 09.2000
Haissam Al MasriSecurity & Safety manager