Haitham El Meslemani

Work History

Clinic Manager

One Touch Medical Center

12.2024 - Current

Enhanced reputation with a 30% rise in positive patient feedback via proactive issue resolution.
Introduced cost-saving billing practices, reducing overheads by 15% and increasing revenue visibility by 25%.
Launched aggressive short-term revenue campaigns, achieving 70% of monthly targets within two weeks.
Enhanced staff productivity by 30% through structured motivational programs and checklists.
Strengthened patient database utilization for targeted follow-ups, increasing return visits by 25%.
Developed and executed strategic marketing campaigns across social media platforms with measurable ROI.
Implemented staff performance metrics, boosting overall operational efficiency by 18%.

Clinic Manager

AL AIN UNIVERSITY AAU / 4 U MEDICAL CENTER

Al Ain, ABU DHABI

01.2023 - 05.2024

Facilitated comprehensive performance assessments, providing targeted feedback which led to a 20% improvement in team efficiency and a 15% reduction in error rates and boosted team productivity by 20%
Addressed a wide range of patient issues with cultural awareness and expert professionalism, achieving a 30% increase in positive feedback and enhancing overall clinic reputation
Optimized clinic financial operations in compliance with UAE regulations, developing a streamlined budgeting and billing system that reduced administrative costs by 15% and enhanced revenue tracking accuracy by 25%
Partnered with insurers to confirm claims and coverage, achieving a 22% decrease in processing time and a 12% increase in claim approval rates, optimizing overall efficiency
Initiated quality improvement measures aligned with JAWDA and TASNEEF standards, boosting clinic operational efficiency by 22% and patient satisfaction by 28%
Implemented continuous learning programs for clinic staff, achieving a 25% improvement in service delivery and a 20% increase in staff retention rates
Enforced stringent policies to protect patient confidentiality as per UAE laws, resulting in zero data breaches and enhancing patient trust by 15%
Monitored and evaluated healthcare laws, regulations, and standards in Abu Dhabi, ensuring compliance and mitigating legal risks, leading to a 25% reduction in compliance-related issues.

Clinic Manager

CADY ROYAL MEDICAL CENTER BRANCH OF ABU DHABI 1

Al Ain , ABU DHABI

03.2021 - 12.2022

Ensured regulatory compliance through meticulous record-keeping and process audits, reducing compliance-related incidents by 50% and enhancing clinic reputation
Streamlined administrative tasks by implementing advanced Electronic Health Record (EHR) systems; maintained 99% accuracy in patient records and ensured compliance with healthcare regulations
Optimized clinic financial operations by managing billing, insurance, and budgeting processes; reduced operational costs by 15% and increased revenue by 10%
Enhanced clinic staff performance by training and supervising 15 employees; improved patient care quality, resulting in a 20% increase in patient satisfaction scores
Led the assessment and optimization of clinic operations, resulting in a 20% increase in staff productivity and a 25% improvement in clinic functioning and service delivery
Initiated and implemented targeted promotional plans, recruitment strategies, and prospecting efforts, leading to a 30% rise in new business opportunities and a 15% growth in team size
Cultivated and strengthened business relationships with key healthcare partners and customers, resulting in a 40% boost in client retention and a 20% increase in referrals.

Clinic Manager

HEALTH & BEAUTY POLYCLINIC L.L.C, Abu Dhabi & Al Ain

Al Ain, ABU DHABI

07.2010 - 12.2020

Streamlined clinic diary bookings and calendar updates, improving appointment scheduling efficiency by 40% and reducing patient wait times
Formulated and directed clinic development strategies, ensuring optimal operational efficiency and achieving a 30% increase in patient satisfaction and a 20% rise in clinic revenue
Initiated and implemented targeted promotional plans, recruitment strategies, and prospecting efforts, leading to a 30% rise in new business opportunities and a 15% growth in team size
Cultivated and strengthened business relationships with key healthcare partners and customers, resulting in a 40% boost in client retention and a 20% increase in referrals
Directed financial operations, optimized billing processes, and ensured compliance with insurance regulations, resulting in a 20% improvement in clinic revenue and a 15% reduction in operational costs
Maintained exceptional patient care standards and achieved a 100% compliance rate during inspections, ensuring consistently high service levels
Increased the patient base by 30% through strategic networking activities and building strong community relationships, aligning with company growth targets
Optimized daily service operations, resulting in a 25% increase in operational efficiency, improved care planning, and enhanced patient satisfaction
Assessed and optimized clinic operations, resulting in a 20% increase in staff productivity and a 25% improvement in clinic functioning and service delivery
Improved patient care quality by training and supervising 214 employees, resulting in a 65% increase in patient satisfaction scores.

Summary

Skills

Overview

Work History

Clinic Manager

Clinic Manager

Clinic Manager

Clinic Manager

Education

Training and Consultancy - Administration

Bachelor of Commerce in Accounting - Business Administration

Interests

Work Preference

Work Type

Work Location

Timeline

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