Hi, I’m
Haitham Hussin
Abudhabi,UAE
Summary
Dynamic and results-oriented Automotive Sales Manager with 15 years a proven track record of success in leading sales teams to achieve and exceed revenue targets. Skilled in developing and implementing effective sales strategies to capitalize on market potential and enhance customer satisfaction. Adept at fostering a culture of excellence, teamwork, and customer-centricity while ensuring adherence to company policies and procedures. Proficient in leveraging strong interpersonal and communication skills to build and maintain relationships with clients and stakeholders. Bilingual in Arabic and English, with a commitment to delivering exceptional service and driving business growth.
Overview
18
years of professional experience
4
years of post-secondary education
Work History
AL Futtaim TOYOTAAbu Dhabi, UAE
Sales Manager
01.2022 - Current
Job overview
- Managing ahigh traffic showroom with over 300 cars monthly and led 14 Sales Executive to achieve a record-breaking sales performance of 110%.
- Manage the showroom in the best way in order to maximize the sales and ensure effective contact management/prospecting efforts of sales team members.
- Setting of daily, weekly and monthly sales targets per sales executive, in line with departmental sales target achievement.
- Monitor and control all daily sales activities of sales executives, i.e. ratio of daily prospects vs. sales agreements, test-drives, trade-ins, etc.
- Controlling and monitoring all sales bookings and ensuring that bookings are converted into invoices as soon as possible. Setting of demo targets for Sales Executives and evaluating sales ratios accordingly.
- Orientate and supervise the sales force by motivating, solving objections and coaching in a spirit of cooperation.
- Develop and maintain relationships with potential and VIP customers to secure and ensure confidence and repurchase.
- Implement and supervise all sales strategies and policies and procedures.
- Assisting the Sales Executives in finalizing and closing deals in line with set business objectives and targets
- Ensure successful achievement of all KPI's for Sales Executives.
- Ensure that all sales executives maintain a high level of product knowledge, selling skills and continuously follow the Sales Process.
- Maintain the highest levels of personal integrity, personal development, quality standards and business ethics.
- Ensure that showroom display of cars is always reflecting the full range of model line - up and up-dated specifications, pricing, etc.
AL Futtaim Honda Abu Dhabi, UAE
Sales Manager
01.2019 - 12.2022
Job overview
- Manage multi showroom sites to achieve record-breaking 115% sales performance.
- Manage the showroom in the best way in order to maximize the sales, ensure effective contact management/prospecting efforts of sales team members.
- Setting of daily, weekly, monthly sales targets per sales executive, in line with departmental sales target achievement.
- Monitor, control all daily sales activities of sales executives, i.e. ratio of daily prospects vs. sales agreements, test-drives, trade-ins, etc.
- Controlling, monitoring all sales bookings and ensuring that bookings are converted into invoices as soon as possible. Setting of demo targets for Sales Executives, evaluating sales ratios accordingly.
- Managing the sales force by motivating, solving objections, coaching in a spirit of cooperation.
- Develop, maintain relationships with potential, VIP customers to secure and ensure confidence and repurchase.
- Implement, supervise all sales strategies, policies and procedures.
- Assisting the Sales Executives in finalizing, closing deals in line with set business objectives and targets
- Ensure successful achievement of all KPI's for Sales Executives.
- Ensure that all sales executives maintain a high level of product knowledge, selling skills, continuously follow the Sales Process.
- Ensure that showroom display of cars is always reflecting the full range of model line - up and up-dated specifications, pricing, etc.
AL Futtaim Honda Dubai, UAE
Regional Finance and Insurance Manager
01.2016 - 01.2019
Job overview
- Surpassed budgeted unit sales for branch, F&I products that maximized Income per Retail Unit (IPRU) for all locations across UAE.
- Conduced training sessions for new business managers/sales executives to meet best industry standard CSV/NPS scores.
- Maintained KPI on F&I products, evaluated daily sales activities performances for set KPI's.
- Directed multi showroom sites attracting a monthly traffic of over 100 vehicle sales by monitoring vehicle, finance & insurance sales.
- Forecasted, attained monthly unit, F&I sales by deriving business plans.
AL Futtaim Auto MallDubai, UAE
Sales Supervisor
06.2012 - 01.2016
Job overview
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Contributed to management decision-making relating to existing sales operations and business strategy.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Created and directed sales team training and development programmes.
- Achieved exceptional client satisfaction feedback and ratings.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
Juma AlMajid HyundaiDubai, UAE
Sales Executive
06.2008 - 05.2012
Job overview
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
GB Auto Hyundai Cairo, Egypt
Sales Executive
06.2006 - 06.2008
Job overview
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Education
Cairo UniversityEgypt
Bachelor of Commerce from Finance
09.2002 - 06.2006
Skills
- Team Development / Management
- Profit and revenue-generating strategies
- Customer Relationship Building
- Customer Retention/Satisfaction
- Strategic Business Planning
- Benchmarking/Negotiations
- Automotive Financial Management
- Excellent communication skills
- Sales process
- Digital Sales
Languages
Arabic
Native
English
Fluent
Accomplishments
AL Futtaim Values Award 2023
Top Performance BM Award 2016-2022
Top performance SE AWARD 2012 - 2015
AL Futtaim Excellence Award 2018
References
References available upon request.
Timeline
Sales Manager
AL Futtaim TOYOTA
01.2022 - Current
Sales Manager
AL Futtaim Honda
01.2019 - 12.2022
Regional Finance and Insurance Manager
AL Futtaim Honda
01.2016 - 01.2019
Sales Supervisor
AL Futtaim Auto Mall
06.2012 - 01.2016
Sales Executive
Juma AlMajid Hyundai
06.2008 - 05.2012
Sales Executive
GB Auto Hyundai
06.2006 - 06.2008
Cairo University
Bachelor of Commerce from Finance
09.2002 - 06.2006
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