HAITHAM KHASAWNEH
Dubai,UAE
Summary
Results-driven Sales Engineer with knack for solving complex technical problems and building lasting client relationships. Excel at integrating technical expertise with sales strategies to drive revenue growth and customer satisfaction. Played key role in securing high-value contracts and improving product adoption through tailored solutions and hands-on support.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
Senior Solutions Sales Engineer – Live (EMEA)
Grass Valley
Dubai, UAE
04.2024 - 09.2025
- Drive revenue growth by architecting and presenting large-scale, multi-million dollar IP and cloud-based media solutions that directly address client business challenges and operational goals.
- Lead technical sales cycle for strategic accounts, conducting in-depth discovery sessions to uncover pain points and designing tailored solutions that demonstrate clear ROI and reduction in total cost of ownership (TCO).
- Close key deals by managing and executing compelling proof-of-concept (PoC) demonstrations, effectively proving technical feasibility and business value to secure customer buy-in.
- Develop and deliver persuasive technical presentations and workshops that educate customers on industry trends (e.g., open standards, IP migration) and position Grass Valley as market leader.
- Collaborate closely to develop account strategies, qualify opportunities, and provide unparalleled technical sales support throughout entire sales process.
- Managed customer relationships by providing technical support and addressing queries effectively.
Solutions Architecture Engineer – Live (EMEA)
Grass Valley
Dubai, UAE
07.2016 - 09.2025
- Architected and won significant deals for remote IP production and monolithic/spine-leaf solutions, directly contributing to company's market share expansion in EMEA region.
- Translated technical capabilities into customer benefits, effectively communicating how specific features solve business problems, increase production efficiency, and lower operational costs.
- Built and maintained strong technical relationships with key decision-makers and influencers, ensuring Grass Valley solutions were specified in all major customer RFPs and procurement plans.
- Captured and documented technical requirements with precision, ensuring proposed solutions were accurately scoped, priced, and aligned with both customer expectations and delivery capabilities.
Broadcast Engineer (Teleport Operations)
DU Samacom
Dubai
10.2012 - 07.2016
- Maintain and operate broadcast equipment’s and network in Du teleport including RF infrastructure and Playout systems.
- Troubleshoot, Install and repair equipment used in Teleport.
- Design and implement RF/IF/video baseband circuits and redundant systems to maintain optimal service.
- Good Experience in operating test equipment’s including waveform monitors, vectorscopes, spectrum analyzers and stream analyzers.
- Performing occasional Uplink / Downlink Services in coordination with clients and satellite NOC’s.
- Operational experience in DSNG and flyway systems for outdoor live coverage.
- Maintains records to keep track of daily occurrences.
Teleport Engineer (Chief Section)
JASCO Media City
Amman
08.2011 - 10.2012
- Always ensure uninterrupted operation of Earth Station.
- Maintenance - troubleshooting, repair, calibration and preventative maintenance of equipment and systems at teleport.
- Make sure that network and carrier monitoring tools are always operational.
- Worked with various forms of modulation techniques such as DVBS/S2, QPSK, 8PSK and 16PSK
- Conducting engineering analyses and technical studies to identify necessary upgrades, system enhancements.
Satellite Engineer (SNG)
ABS Arab broadcasting Services
Amman
06.2009 - 08.2011
- I was responsible for operating and maintaining multi links like Ku-band satellite transmission equipment and fiber link encoders and decoders’ equipment’s, (Earth station, DSNG and Fly Away). In my position at ABS, I was the leader and responsible for whole different transmissions to many clients and I was Also leader of many our ABS branches transmission in the World, organizing, booking, and coordinating.Preparation of Bill of Material.
Education
Bachelor - Telecommunication Engineering
YARMOUK UNIVERSITY
Irbid - Jordan 09.2003 - 06.2009
Skills
- Technical solution sales
- Customer needs analysis
- Value-based presentations
- Technical workshop leadership
- Proof-of-concept management
- Client relationship management
- Broadcast technologies expertise
- Negotiation skills
- Sales cycle knowledge
- Technical specification analysis
- Solution-oriented sales
- Market understanding
- Competitor analysis
Additional Information
Languages: Arabic (Native), English (Fluent)
References
- Mohamad, Bataineh, Associate Prof. /Communication Engineering Dept., 02721111
- Khaled Abdullah, Hmoud, Head section of spectrum management /TRC, 065501120
Accomplishments
- Designed and built Native IP Kit for Middle East office.
- Demonstrated and educated customers on open standards IP solutions.
- Design generic 4K IP OB solution to meet medium-large event requirement truck, awarded the first 4K IP OB truck for ADMC.
- Designed the awarded solution for new lunch TV AL Mshahad.
- Architected large IP MV solution for big playout centers.
Additional information
- Nationality: Jordanian
- Date of Birth: 1985-06-01
Timeline
Senior Solutions Sales Engineer – Live (EMEA)
Grass Valley
04.2024 - 09.2025
Solutions Architecture Engineer – Live (EMEA)
Grass Valley
07.2016 - 09.2025
Broadcast Engineer (Teleport Operations)
DU Samacom
10.2012 - 07.2016
Teleport Engineer (Chief Section)
JASCO Media City
08.2011 - 10.2012
Satellite Engineer (SNG)
ABS Arab broadcasting Services
06.2009 - 08.2011
Bachelor - Telecommunication Engineering
YARMOUK UNIVERSITY
09.2003 - 06.2009
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