Seasoned professional with over 30 years of progressive management experience in Business Management covering sales and operations management within the security and defense sector in different roles. Results-oriented Manager that thrives in fast-paced and competitive environments brings strong presentation, analytical and problem-solving skills. Results-orientated and high-energy project manager with a talent for leading by example and inspiring peak performance. Recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.
Overview
34
34
years of professional experience
Work History
Field Projects Manager
Elite Tactical, Military Consultancy
Abu Dhabi
08.2022 - Current
Responsible for the coordination and completion of projects on time within budget and within scope
Provide proactive follow-up to ensure task completion within defined durations
Set deadlines, assign responsibilities, closely monitor, and summarize progress of projects
Ensuring scope consistency of projects throughout the development process
Prepare reports for upper management regarding status of the projects
Work directly with clients to ensure deliverables fall within the applicable scope and budget
Coordinate with other departments to ensure all aspects of each project are compatible
Establish and maintain clear communication channels to provide full transparency throughout the project
Develop strategies and initiatives to ensure long term project business growth and increased customer loyalty
Excellent management and leadership qualities and is the 'Go to' person on project-related issues
Lead and manage the trainers and technicians responsible for delivering reality-based training programs in the field
Provide guidance, support, and mentorship to ensure consistent delivery of high-quality training experiences
Coordinate the scheduling and logistics of reality-based training programs in various field locations
Ensure that trainers and technicians are equipped with necessary materials, equipment, and resources to deliver effective and engaging training sessions
Develop assessment methods and tools to evaluate the effectiveness and impact of reality-based training in the field
Collect and analyse data to measure trainees' performance, knowledge retention, and skill improvement
Collaborate with subject matter experts, instructional designers, and top management to ensure the accuracy and relevance of training materials used in the field
Incorporate real-life scenarios and feedback from the field into training programs for continuous improvement
Freelance Interpreter
King Abdullah II Special Operations Training Center
Amman, Jordan
03.2016 - 06.2016
English - Arabic and Arabic - English Translation (consecutive)
Field interpretation
Written translation
Worked with the US Marines Corp
And Army (diverse military sectors)
Worked with the Canadian Army (logistics training team)
Managed conversational flow without dominating or intruding.
Identified words with conflicting meanings to determine alternatives for clarity and reflected purpose of original message.
Analyzed audience members and listened to debriefings on presentation materials to determine best ways to interpret data and present.
Researched to fully understand topic to be discussed prior to interpreting session.
Facility Manager
Combined Group Company, Trading & Construction
Doha, Qatar
03.2014 - 02.2016
Ensure compliance and implementation of policies as they relate to the company's facilities
Manage all work related to the maintenance of CGC accommodation including but not limited to HVAC, plumbing, electrical, custodial and security
Participate in the selection/hiring decision of subordinate staff; evaluate and recommend disciplinary action as appropriate; train and assign subordinate staff; and provide recommendations concerning performance and/or promotion
Maintain accurate records of all maintenance
Keep buildings safe by making sure they meet building code requirements
Develop and manage facilities work order system
Assign tasks to appropriate team members
Promote a positive team attitude with employees and labors
Develop and maintain a relationship with all contractors and vendors ensuring efficient facilities operations
Implement procedures for handling the company's facilities and accommodation
Works with Admin Manager and Financial Manager to manage annual facilities budget
Regularly inspects company's properties and facilities for areas of concern
Maintain facilities wide inventory list and reviews list at least quarterly
Manage relationship with employees and labors as needed and address any maintenance concerns
Serve as primary contact for facilities related emergencies, which may require evening and weekend attendance
Assist in or coordinate the overall planning and decision-making for maintaining safety, utility, and appearance of facilities
Prepare various personnel actions, including time sheets, and instructive annual evaluations for custodial staff; implement corrective actions when necessary
Perform investigations and seek resolution of complaints and concerns
Performed best practices and quality standards to comply with occupational health and safety procedures.
Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
Controlled expenses and lowered costs to meet budget requirements.
Responded to building emergencies and managed repairs within required timeframe.
Operation Director
Elite Tactical for Military and Sports consultancy
Abu Dhabi, UAE
11.2012 - 12.2013
Improve operational systems, processes and policies, support better management reporting, information flow and management, business process and organizational planning
Ensure that business is operated to the highest standards in line with the mission statement and values
Responsible for leading the sales team
Hiring, training, setting tasks and evaluating team members
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions
Play a significant role in long-term planning, with the view to delivering operational excellence
Maintain the administration, budgeting, monitoring, reporting, communication and liaison at a level acceptable to the Board
Maintaining customer satisfaction as per set targets
Implement, maintain and manage an effective system of controls covering non-financial as well as financial controls
Ensure that operating objectives and standards of performance are owned by staff and interns
Ensuring that all departments operate within agreed budgets and achieve agreed targets
To ensure that everything that is carried out in the projects adds value for the customer
Implement systems for reviewing all operating costs to ensure that they are consistently in line with focused revenue in conjunction with the Financial Controller and report back on these
Implement effective succession planning, people management, development, recruitment, and retention strategies
Present a yearly budget in conjunction with the Finance Officer for Board approval and prudently manage resources within those budget guidelines
Regular meetings with Executive Director around fiscal planning
Ensure each department operates in compliance with all legal requirements
To ensure H.R procedures are followed in each department
To pro-actively develop subordinates
Ensure that all agreed control procedures are followed through in each department
Projects Manager
One To One Sports Management
Abu Dhabi, UAE
12.2009 - 10.2012
Managing Military & Civil projects
Setting projects initial evaluation, consultancy and analyses
Handling proposals, tenders and assignments concerning the Military
Analyze and document business processes and problems
Develop solutions to enhance efficiencies
Setting sales goals and comparing performance to goals
Ensure all work is performed by the specified time frame
Responsible for the efficient allocation and utilization of manpower, equipment and resources
Ensure that measurable “standards and expectations” for each project is written and updated frequently
Provide leadership to the team and set a personal example for others to emulate
Coordinate and implement solutions from process analysis and general department projects
Conduct interviews, hire new staff, and provide employee orientation
Coordinate with Human Resources for appropriate staffing levels
Schedule and conduct department meetings
Responsible to meet department productivity and quality goals
Communicate and maintain professional working relationships with internal and external personal
Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
Operation Manager
Al Qudra Sports Management, Al Qudra Holding
Abu Dhabi, UAE
10.2007 - 04.2009
In charge of Al Ain Area)
Managing all Military & Civil health club Facilities in Al Ain Area
Manage workload to meet goals and guidelines consistent with facility profit objectives
Setting project initial evaluation and analyses
Continuously review areas of responsibility to increase productivity and improve efficiency
Analyze and document business processes and problems
Develop solutions to enhance efficiencies
Ensure all work is performed by the specified time frame
Responsible for the efficient allocation and utilization of manpower, equipment and resources
Ensure that preventive, scheduled, and emergency maintenance is met at a high standard
Responsible to set the technical standards for spare parts and equipment
Communicate and interact with employees to optimize task performance while maintaining a high level of standards
Ensure that measurable “standards and expectations” for each project is written and updated frequently
Train employees in key job skills
Provide leadership to the team and set a personal example for others to emulate
Coordinate and implement solutions from process analysis and general department projects
Direct staff in the development, analysis, and preparation of reports
Supervise staff in accordance with company policies and procedures
Conduct interviews, hire new staff, and provide employee orientation
Coordinate with Human Resources for appropriate staffing levels
Schedule and conduct department meetings
Responsible to meet department productivity and quality goals
Communicate with Supervisors, Managers, and Vice Presidents on Department operations
Communicate and maintain professional working relationships with internal and external personal
Recreation Manager
Al Ain Rotana Hotel, Al Ain
Al Ain, UAE
04.2004 - 05.2007
Directing & managing all administrative needs of the Department
Performing other management related duties as necessary
Building the reputation of the club to compete with in area clubs
Contributing to sales & marketing
Suggesting and implementing new ideas for the development of the Department
Preparing Expense, Revenue, and Manning Budgets for the Department
Contributing to Gymnasium programs and Fitness development classes
Communicate and maintain professional working relationships with internal and external departments
Generated short and long-term marketing strategies and coordinated internal teams to implement them.
Implemented promotional strategies to drive center traffic and meet profit goals.
Organised resources to support entertainment, cultural showcases and fitness programmes.
Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
Manager
Gym Zone for Body Building & Fitness
Al Ain, UAE
09.2001 - 03.2004
Directing & managing all administrational needs of the Gym
Handling and directing sales & marketing
Handling all equipment and accessories purchases
Handling all nutrition's and supplements purchases
Handling recruitment and employment
Body For Life Certified Coach
Developed strong teams by skillfully recruiting, orienting and training loyal, hard-working employees.
Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Upskilled staff through targeted training opportunities, enhancing team capabilities.
Commercial Manager
101 International Trade & Import Est.
Al Ain, UAE
09.1997 - 08.2001
Managing both local and international purchases
Controlling and directing sales & marketing (Whole Sales & Retail)
Controlling business activities of both firms
Handling pricing and stock control
Traveling upon business demand (Europe, the Far East, And GCC)
Handling recruitment and employment
Responsible for business development and improvement
Leveraged data across company using various tools to deliver campaign performance and retention data.
Negotiated contracts, securing optimum conditions for business expansion.
Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
Purchase In Charge
Abu Dhabi National Oil Company
Al Ain, UAE
05.1995 - 08.1997
Handling all purchases for the company in Al Ain area
Technically checking purchase requisitions
Assigning and approving purchasing budgets
Assigning capital and operational items
Member in the Purchasing Committee
Issuance of Local Purchase Orders
Meeting suppliers for quality checking
Following up on deliveries and payments
Visited trade shows, showrooms and product design events to increase product offerings.
Managed tender process, interviewing and comparing bids to maximise contract terms.
Monitored delivery progress and contacted clients and suppliers to minimize delivery delays.
Gathered and analyzed stock and merchandise requirements data to develop buying specifications and criteria.
Safety & Security Supervisor
Abu Dhabi National Oil Company
Al Ain, UAE
01.1989 - 05.1995
Maintaining industrial safety
Operating and setting automatic fire fighting system
Inspecting all filling stations for safety precautions
Firefighting (Handling all kinds of fire extinguishers)
Conducting training sessions, both physically and theoretically
Issuance of client's entrance clearances
Education
Diploma - Fitness & Nutrition
Thomson Education Direct (Correspondence)
USA
/2003 - /2005
Diploma - Private & Commercial Pilot Ground Studies
Manila International Pilot College
Philippines
/1986 - /1988
Bachelor of Science - Business Administration
Far Eastern University
Philippines
/1986 - /1990
Skills
Communication skills
Customer service-focused
Time management
Risk management
Sales & Marketing
Leadership skills
Performance tracking & evaluation
Team mentality
Team management
Business requirements analysis
Computer literate (Windows, Excel, Word, PowerPoint, Internet)
Organised and efficient
Accomplishments
Innovative & Fun Cardiovascular Sessions & Progressions (Life Fitness Academy)
Maintain an excellent working relationship with all Customers and Staff
Assist all Colleagues in their duties when needed
Ensure that all the administrative duties and tasks are serviced well
Additional Information
5 | Page
Languages
Arabic
Native
English
Fluent
Timeline
Field Projects Manager
Elite Tactical, Military Consultancy
08.2022 - Current
Freelance Interpreter
King Abdullah II Special Operations Training Center
03.2016 - 06.2016
Facility Manager
Combined Group Company, Trading & Construction
03.2014 - 02.2016
Operation Director
Elite Tactical for Military and Sports consultancy
11.2012 - 12.2013
Projects Manager
One To One Sports Management
12.2009 - 10.2012
Operation Manager
Al Qudra Sports Management, Al Qudra Holding
10.2007 - 04.2009
Recreation Manager
Al Ain Rotana Hotel, Al Ain
04.2004 - 05.2007
Manager
Gym Zone for Body Building & Fitness
09.2001 - 03.2004
Commercial Manager
101 International Trade & Import Est.
09.1997 - 08.2001
Purchase In Charge
Abu Dhabi National Oil Company
05.1995 - 08.1997
Safety & Security Supervisor
Abu Dhabi National Oil Company
01.1989 - 05.1995
Diploma - Fitness & Nutrition
Thomson Education Direct (Correspondence)
/2003 - /2005
Diploma - Private & Commercial Pilot Ground Studies
Manila International Pilot College
/1986 - /1988
Bachelor of Science - Business Administration
Far Eastern University
/1986 - /1990
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