hajar refaat
Abu Dhabi,U A E
Summary
I am a very ambitious young woman and i am looking for a job opportunity in the field of human resources and
Public relations or service adviser because of my experience, knowledge and qualifications that will help me play an important role .
I am also a very patient and committed person finish the job entrusted to me in the quickest way possible also with a high sense of morality I know it is one of the most essential characteristics of a person who needs to work in Human Resources
I undertake that all the information mentioned in the cv below is true to the best of my knowledge and I guarantee you that my admission as an employee of the justice system will be beneficial to the UAE community.
I hope that you will see me as an ideal candidate for the position offered by your company through the information in the cv
Overview
13
13
years of professional experience
Work history
Service Advisor
alyousuf motors (yamaha )
Abu Dhabi, U A E
- Responded to customer requests with friendly, knowledgeable service and support.
- Booked appointments and managed vehicle drop-off pick-up.
- Greeted and escorted customers to mechanics in charge.
- Collaborated with service technicians to order parts for customers
- A service advisor typically works in aMarine Equipmentdealership and acts as the liaison between customers and the service technicians. The service advisor communicates with customers to determine their vehicular problems and the repair timeline and provides the technicians with accurate repair descriptions about the customers' concerns.
Head of the energy sales department
Egypt Electricity Distribution Company
alexadria, egypt
06.2010 - 12.2022
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Established and maintained positive, profitable client relationships through superb communication.
Restructuring and employment
Egypt Electricity Distribution Company
alexandria, egypt
06.2010 - 12.2022
Education
Bachelor of Business Administration -
Business Administration Diploma
alexandriaMaster of Business Administration - Arab Academy for science and technology
Master of Business Administration
alexandriaDoctorate of Business Administration
Doctorate of Business Administration
alexandriaalex univeristy
Master in social devlopment
alexandriaSkills
Problem solving
- Time management
- Communication skills
- Team work
- Critical thinking
- Flexible
Creativity
- Attention to detail
Languages
English
Elementary
Timeline
Head of the energy sales department
Egypt Electricity Distribution Company
06.2010 - 12.2022
Restructuring and employment
Egypt Electricity Distribution Company
06.2010 - 12.2022
Service Advisor
alyousuf motors (yamaha )
Bachelor of Business Administration -
Business Administration Diploma
Master of Business Administration - Arab Academy for science and technology
Master of Business Administration
Doctorate of Business Administration
Doctorate of Business Administration
alex univeristy
Master in social devlopment
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