Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HAJA SHERIF

HAJA SHERIF

DUBAI,UAE

Summary

Customer-focused Service Advisor with automotive industry experience. Provides polite, professional sales aftercare to maintain customer satisfaction. Allocated tasks to achieve deadlines for smooth service management.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

SENIOR SERVICE ADVIISOR

DERIK MAHINDRA
NAGERCOIL, INDIA
01.2021 - 05.2023
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Collaborated with service technicians to order parts for customers.
  • Promoted dealership to prospective customers by distributing flyers.
  • Consulted with mechanics for necessary repairs and provided cost estimates to customers.
  • Improved customer service initiatives by streamlining sales and order management processes.
  • Automated contact management system to achieve client organisation goals.

Education

Bachelor of Engineering - Mechanical Engineering

Cape Institute of Technology
India
08.2007 - 04.2011

Skills

  • Schedule management
  • Training and development
  • Engaging leadership style
  • Process improvement specialist
  • Administrative support
  • Effective workflow management
  • Effective problem solver

Languages

English
Fluent
Hindi
Fluent
Malayalam
Fluent
Tamil
Native

Timeline

SENIOR SERVICE ADVIISOR

DERIK MAHINDRA
01.2021 - 05.2023

Bachelor of Engineering - Mechanical Engineering

Cape Institute of Technology
08.2007 - 04.2011

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HAJA SHERIF