Hajra Mirza Aijaz
Mirza
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience also good decision-making skills.
I have experience in administration role with over 5 years of experience in construction industry. I have Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Secretary
Bait Al Wahaa Contracting LLC
Dubai
11.2021 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
HR Officer
Ghantoot group LLC
Dubai
06.2016 - 09.2021
- Ensured accurate, efficient HR administration focused on recruitment, Application forms, payroll, Timesheet and benefits support.
- Communicated weekly staff HR updates, facilitating compliant operations and processes against company policies.
- Assisted in employment relations case work such as site allocating and transferring employees , seeking positive outcomes.
- Enhanced team workflows and employee job satisfaction by 50 % coordinating communication between managers and employees.
- Coordinating employee placements and administration work to General Manager
- Recruiting, hire and oversaw overall 15 staff, managing job interviews, conducting exit interviews and leading onboarding sessions.
- Oversaw promotions and position changes, handling application, offer letter etc paperwork within 5 days.
- Worked closely with General Manager, aiding HR improvements and strategy for continued development of best practices.
- Managed labor contracts and referencing, carrying out thorough, relevant checks to enable hiring processes.
- Coordinated employee placements and administration.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Partnered with Job title to ascertain hiring needs and subsequently provide candidate recommendations.
Receptionist
Ghantoot Road Contracting
Dubai
04.2015 - 06.2016
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Warmly greeted customers within 15 seconds, qualifying reason for visit and providing accurate information to maintain positive working relationships.
- Sorted, received and distributed postal correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
- Managed stationery and office supplies, performing stocktake duties on weekly basis to ensure adequate resources were consistently available.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Established strong rapport with external clients as brand ambassador.
- Met and greet 10 client per day, quickly building rapport and directing them as appropriate.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Supported general administration, including mail campaign outreach and bookkeeping.
- Answered, screened and forwarded 50 phone calls daily using busy switchboard.
- Provided clerical support to company employees, including copying, faxing and file management.
- Scanned, photocopied and filed documentation, utilising meticulous attention to detail to reduce errors.
- Answered 50 + telephone calls per day, compiling detailed notes and promptly forwarding as required.
Education
Secondary School Course -
New Indian Model School
Dubai, United Arab Emirates 03.2008
Post graduation diploma - Procurement
Westford School Of Managment
Sharjah , Uae05.2017
Business And HR Management - Business
Eminent Institute
Dubai, United Arab Emirates 07.2011
Skills
- Ms Office 2013
- Site employee recruitment
- Data analysing
- Oracle software use
- Performance evaluation
- Report writing
- Professional development
- Confidentiality
- Payroll management
- Employee relations
- Candidate sourcing
- File and records management
- Recruitment
- Benefits and compensation
- Resource planning
- Wages and salary
- Report Distribution
- Spreadsheet Creation
- Executive Schedule Management
- Administrative Oversight
- Visitor Greeting
- Document Filing and Retrieval
- Invoice Preparation
- Executive Leadership
- Workflow Processes
- Data Collections
Additional Information
- Father Visa sponcer
- Valid driving licence
- Own car
Certification
Certification in Human Resource skill, static skill, Secretary and Document management
Profile detail
Nationality - Indian
Born and studied-Dubai
Timeline
Executive Secretary
Bait Al Wahaa Contracting LLC
11.2021 - Current
HR Officer
Ghantoot group LLC
06.2016 - 09.2021
Receptionist
Ghantoot Road Contracting
04.2015 - 06.2016
Secondary School Course -
New Indian Model School
Post graduation diploma - Procurement
Westford School Of Managment
Business And HR Management - Business
Eminent Institute