Hakim Kalimba
Barista
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
Barista
Cafe Camellia
Kigali, Rwanda
02.2018 - 10.2020
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Promoted additional items with beverages, increasing store sales.
Barista
Sistythree Cafe
Dhaid, Sharjah
11.2020 - 06.2021
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Barista
The Code8 Cafe
Fujairah Al Fasil, Fujairah
06.2021 - 06.2022
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Padel Tour Academy
Dubai, Dubai
06.2022 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted additional items with beverages, increasing store sales.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
Primary School -
Gs Gatenga
Kigali Rwanda 01.2005 - 11.2010
Ordinary Level -
Gs Gatenga
Kigali Rwanda 01.2011 - 11.2013
High School Diploma - Literature And Language
Gs St Vincent Pallotti Gikondo
Kigali Rwanda 01.2015 - 10.2017
Skills
Point of sale operation
Coffee machinery
Sales expertise
Hospitality service expertise
Food running
Menu memorization
Smoothie making
Beverage preparation
Opening and closing duties
Cash Handling
New hire training
Friendly and outgoing
Adaptive and creative
Exceptional customer service
Ordering procedures
Additional Information
I have uae driving licence (light vehicle)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Barista
Padel Tour Academy
06.2022 - Current
Barista
The Code8 Cafe
06.2021 - 06.2022
Barista
Sistythree Cafe
11.2020 - 06.2021
Barista
Cafe Camellia
02.2018 - 10.2020
High School Diploma - Literature And Language
Gs St Vincent Pallotti Gikondo
01.2015 - 10.2017
Ordinary Level -
Gs Gatenga
01.2011 - 11.2013
Primary School -
Gs Gatenga
01.2005 - 11.2010