HALIMA RMIDI
DUBAI,UAE
Summary
Results-driven Automotive Professional with 10+ years of experience in quality control, premium customer service, and sales management. Proven track record in increasing revenue, improving customer satisfaction, and leading high-performing teams. Experienced in working with premium automotive standards, including Al Nabooda Automobiles (Audi). Seeking to join a leading automotive company where I can contribute to business growth and operational excellence
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work history
Sales manager
THE MECHANIC (by al Naboodah automobiles)
DUBAI, UAE
08.2021 - 03.2026
* Led sales operations and achieved consistent business growth
* Increased sales revenue through strategic planning and upselling
* Managed and trained a team to improve performance and service quality
* Built strong long-term client relationships
* Improved customer retention and repeat business
Service advisor
AUDI
DUBAI, UAE
11.2020 - 04.2021
* Delivered premium customer service aligned with Audi standards
* Managed customer requests and ensured smooth service operations
* Increased customer satisfaction through professional communication
* Acted as a key link between customers and technical teams
Quality control (Peugeot&Renault)
LEONI GROUP
CASABLANCA, MOROCCO
03.2015 - 05.2020
* Performed detailed inspections to ensure vehicle quality and compliance
* Reduced defects by identifying issues early in production
* Collaborated with engineering teams to improve processes
* Maintained high standards aligned with international automotive quality
Education
FACULTY OF ARTS - LITERATURE&HUMANITIES
ABDELMALEK ESSAADI UNIVERSITY
CASABLANCA 09.2012 - 07.2014
Skills
* Automotive Industry Expertise
* Customer Experience (Premium Level)
* Sales Growth & Revenue Generation
* Team Leadership & Training
* Problem Solving & Decision Making
* KPI & Performance Management
Timeline
Sales manager
THE MECHANIC (by al Naboodah automobiles)
08.2021 - 03.2026
Service advisor
AUDI
11.2020 - 04.2021
Quality control (Peugeot&Renault)
LEONI GROUP
03.2015 - 05.2020
FACULTY OF ARTS - LITERATURE&HUMANITIES
ABDELMALEK ESSAADI UNIVERSITY
09.2012 - 07.2014