Hamad Alshebli
Abu Dhabi,UAE
Summary
Accomplished executive leader with expertise in strategic planning and execution, policy development, and compliance. Demonstrates exceptional skills in stakeholder relations, organisational change management, and talent management. Proven track record in driving digital transformation and analytics, process re-engineering, and service excellence. Adept at financial oversight and budgeting to ensure sustainable growth. Committed to fostering innovation and excellence within dynamic environments while pursuing opportunities for impactful leadership roles.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Director, Registration & Contributions Division
Abu Dhabi Pension Fund
Abu Dhabi
06.2022 - Current
- Lead the Registration & Contributions function at Abu Dhabi Pension Fund, overseeing more than 7,000 employers and 125,000 insured members, ensuring compliance with pension law and contribution regulations.
- Achieved 99.93% collection compliance through Smart Contributions System and Direct Deduction Mechanism.
- Launched Manara Dashboard, providing real-time compliance and workforce intelligence.
- Secured Board approvals for regulatory reforms, reinforcing governance and transparency.
- Re-engineered registration and contribution processes, cutting turnaround time and boosting employer satisfaction.
- Drove awareness campaigns and redesigned customer journeys to enhance compliance.
- Blend strategic oversight with operational execution, ensuring both vision and delivery.
Executive Director, Policies & Inst. Development
Human Resources Authority
Abu Dhabi
03.2019 - 06.2022
- Modernized HR legislation and policy frameworks across Abu Dhabi Government Entities (ADGEs).
- Structured compensation & benefits frameworks grounded in fiscal sustainability.
- Led analytical studies on salary scales, bonuses, and allowances, submitting reforms to the Executive Council.
- Delivered landmark reforms including the new salary scale, executive management bylaw, and housing policy.
Executive Director, HR Strategic Planning Sector
Human Resources Authority
Abu Dhabi
07.2018 - 02.2019
- Contributed to drafting Abu Dhabi’s Human Capital Strategic Plan.
- Established compliance measurement frameworks for HR practices.
- Introduced international best practices to enhance efficiency and workforce engagement.
Executive Director, Support Services Sector
Human Resources Authority
Abu Dhabi
02.2017 - 06.2018
- Introduced succession planning frameworks and strengthened HR services.
- Streamlined recruitment and compensation, improving staff satisfaction.
- Enhanced budget planning and forecasting.
Manager, Civil Service Operations Department
General Secretariat of the Executive Council
Abu Dhabi
09.2013 - 01.2017
- Provided policy research and strategic recommendations to the Civil Service Council.
- Implemented standard operating procedures to improve service efficiency.
Senior Specialist, Emiratization & Succession
Abu Dhabi Education Council
Abu Dhabi
08.2012 - 09.2013
- Designed and implemented Emiratization Strategy and talent programs.
Training Analyst
Al Ain City Municipality
Al Ain City
11.2009 - 07.2012
- Delivered training programs and competency frameworks for municipal workforce.
Technician Specialist
Abu Dhabi Police (Al Ain Airport)
Al Ain City
03.2004 - 10.2009
- Provided technical and operational support in a critical security environment.
Education
Master of Human Resources Management -
Abu Dhabi University
UAE 02.2009 - 02.2010
Bachelor of Computer Science -
Al Ain University of Science & Technology
06.2005 - 09.2008
Skills
- Strategic planning and execution
- Executive leadership and governance
- Policy development and compliance
- Stakeholder relations
- Organizational change management
- Talent management and succession planning
- Digital transformation and analytics
- Process re-engineering and service excellence
- Financial oversight and budgeting
Certification
- SHRM Learning System – Certificate of Achievement, 2011
- Fraud Detection & Prevention, 2025
- Leading for Impact – IMD, 2022
- Contribution Collection & Compliance – ITC-ILO, Turin, Italy, 2023
- ISO 9001:2008 Lead Auditor – DNV, 2009
- Lean Six Sigma Yellow Belt – Deloitte, 2013
- Fundamentals of Succession Planning – Hay Group / ADEC, 2013
Accomplishments
- Shaped national HR legislation by contributing to the drafting of Abu Dhabi’s Human Resources Law and its Executive Regulations, strengthening governance across all government entities.
- Delivered landmark policy reforms, including the new salary scale, executive management bylaw, and housing policy, all approved and implemented across Abu Dhabi Government Entities.
- Transformed pension contributions by achieving a 99.93% collection compliance rate across 7,000 employers and 125,000 insured members, safeguarding long-term fund sustainability.
- Pioneered digital transformation in pension operations through the launch of Manara, a real-time compliance and workforce intelligence platform enhancing transparency and decision-making.
- Re-engineered service delivery processes, reducing turnaround times, improving employer and insured satisfaction, and embedding customer journey principles into fund operations.
References
References available upon request.
Memberships & Committees (Selected)
- Chair, Human Resources Committee, Human Resources Authority
- Member, Executive Management Committee, Human Resources Authority
- Chair, Customer Journey Design Committee, Abu Dhabi Pension Fund
- Member, Technical Committee on Social Insurance Extension Systems, GCC States
- Secretary, Civil Service Council Committee, General Secretariat of the Executive Council
Timeline
Director, Registration & Contributions Division
Abu Dhabi Pension Fund
06.2022 - Current
Executive Director, Policies & Inst. Development
Human Resources Authority
03.2019 - 06.2022
Executive Director, HR Strategic Planning Sector
Human Resources Authority
07.2018 - 02.2019
Executive Director, Support Services Sector
Human Resources Authority
02.2017 - 06.2018
Manager, Civil Service Operations Department
General Secretariat of the Executive Council
09.2013 - 01.2017
Senior Specialist, Emiratization & Succession
Abu Dhabi Education Council
08.2012 - 09.2013
Training Analyst
Al Ain City Municipality
11.2009 - 07.2012
Master of Human Resources Management -
Abu Dhabi University
02.2009 - 02.2010
Bachelor of Computer Science -
Al Ain University of Science & Technology
06.2005 - 09.2008
Technician Specialist
Abu Dhabi Police (Al Ain Airport)
03.2004 - 10.2009