HAMAD MOHAMED AL OBEIDLI

• Managed Corporate Social Responsibility and Social Impact initiatives, driving community engagement and sustainable development programs.
• Managed and coordinated Active Abu Dhabi projects, ensuring successful planning, execution, stakeholder engagement, and achievement of project objectives.
• Managed medical coverage for CSR and wellness events, including ambulance deployment, paramedic support, and emergency readiness.
• Design and implement corporate wellness and CSR campaigns to promote employee wellbeing and community participation.
• Establish a structured approach to tracking, evaluating, and reporting CSR activities to demonstrate impact, ensure transparency, and support continuous program enhancement.
• Coordinate with cross-functional teams including clinical, operations,

finance, and external stakeholders.

• Support strategic initiatives aligned with organizational objectives and business priorities.
• Ensure governance, compliance, and adherence to internal policies

and regulatory standards.

• Contribute to stakeholder engagement and change management

activities across projects

• Coordinated daily operations of healthcare facilities.
• Monitored and maintained inventory of medical supplies.
• Collaborated with healthcare providers and administrative teams.
• Developed and implemented a real time dashboard for healthcare operations.
• Collaborated with IT and clinical teams.
• Streamlined emergency response coordination by implementing a dynamic dashboard.
• Coordinated requests for external authorities.
• Communicated with PureHealth subsidiaries to fulfill external requests.

• Aligned events and marketing projects with organizational goals.
• Developed and managed project plans, budgets, and resources.
• Coordinated teams and oversaw logistics for successful execution.
• Measured and evaluated performance, driving continuous improvement.
• Managed budgets and provided regular stakeholder updates.
• Developed and implemented targeted marketing strategies to enhance audience engagement and drive campaign success.

• Extracted satisfaction survey data for SEHA group (which consists of 13 hospitals and 46 clinics).
• Prepared and sharing of group reports management.
• Collaborated with senior management to implement cost-control strategies.
• Implemented and maintained efficient administrative processes.
• Coordinated communication between departments.
• Managed COVID-19 testing logistics.
• Collaborated with healthcare teams to assess and address COVID-19-related staffing shortages.
• Coordinated communication efforts regarding COVID-19 updates.
• Provided logistical support for COVID-19 vaccination centers.
• Developed and issued formal letters to higher authorities.
• Composed and sent official letters to regulatory agencies.
• Coordinated with concerned teams to facilitate organ transplant missions internationally.

• Lead a team of 15 agents to ensure service is provided and calls are handled according to set standards.
• Daily extraction and monitoring of contact center operational data (this includes center and agent productivity, performance against targets).
• Analyzed of weekly and monthly data and highlighting of issues to management.
• Prepared performance reports for management.
• Prepared monthly incentive plans for employees.
• Training of other team leaders.
• Reviewed complaints raised by the patients for Estijabah center.
• Analyzed call center data and performance reports.
• Monitored and evaluated agent performance.

• Corporate finance.
• Auto Finance.
• Business Financing.
• Providing Islamic Finance Products and Services as approved by aafaq Shari's Board.
• DED payment.
• Issuing Labour Guarantees Issuance.
• Issuing WPS.
• Art and tact in dealing with others and act Issuing E-dirham Cards.
• Interested with all departments as well as the staffs Interested to take responsibilities and doing extra jobs Interested to learn new things, active and understands quickly Team and individual work Time management