Summary
Overview
Work History
Education
Accomplishments
Certification
Languages
Timeline
Generic
Hamadi Yasmine

Hamadi Yasmine

Dubai,DU

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist \ Custmer Service

York University
Deira Appex Company
01.2023 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.

Sales Agent

Trading
Trade Company
09.2023 - 12.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Created comprehensive reports detailing account performance metrics for management review.

Education

Master of Science - HK

Abde EL Kader
Algeria
05.2020

Accomplishments

  • Assisted management with the training of [Number] new staff members.
  • Managed [name] area.
  • Recognized by customers and [Job Title] for expedient and effective service.

Certification

  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Languages

Arabic
Upper intermediate (B2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)

Timeline

Sales Agent

Trading
09.2023 - 12.2023

Receptionist \ Custmer Service

York University
01.2023 - 06.2024

Master of Science - HK

Abde EL Kader
Hamadi Yasmine