High-Talented and high-performer Leader with extensive experience and multiple Enterprise recognized accomplishments managing information and communications technology. Innovate, develops and Enable Digital technologies to achieve business Best Practice processes, operations requirements and Enterprise Operations Optimizations. Strategically meets evolving business, management and service user needs to maximize Enterprise efficiency.
Overview
18
18
years of professional experience
Work History
Business Technology Solutions Director - Corporate
ENEC Operations
Abu Dhabi, UAE
02.2025 - Current
Championed change initiatives within the organisation for streamlined operations.
Led team to streamline operations by implementing new strategies.
Drove process improvements, optimised workflow efficiency.
Directed team to deliver high-quality service
Led cross-functional teams in implementing business transformation projects.
Championed change management practices to support business transformation initiatives.
Oversaw financial planning, ensured fiscal stability of the organization.
Led cross-functional teams to deliver on partnership objectives.
Streamlined operational processes for increased efficiency.
Managed complex operations to enhance efficiency within the organisation.
Worked with C-Suite to establish objectives and decisively lead operations.
Business Applications Manager
Emirates Nuclear Energy Corporation
Abu Dhabi, UAE
11.2022 - 01.2025
Leading and Managing Transformation of Applications Managed Services
Managing and Supporting Digital Transformation program deliveries including, but not limited to, low-code no-code, RPA , Self Services and Citizen Developer Initiatives
Managing Applications Managed Services Contracts and teams, driving performance with motivational strategies to meet and Exceed delivery and SLA targets providing End-to-End Applications Services
Managing and delivering Applications cloud roadmap specifically for PaaS and SaaS applications and services
Governance and Support projects medium and long terms support
Oversee and Manage Managed Applications services partners to support all adopted Enterprise applications services and SLA's
Ensuring and managing Demand prioritization and Demand Classification
Ensuring Architecture Design alignment to strategy
Liaised with Multiple departments to implement resourcing strategies that best met project goals.
Recommended upgraded technologies to meet evolving business requirements.
Advised on Information and communications technology policy and process improvements.
Developed automation and performance based campaigns through strategic stakeholder partnerships.
Improved processes by recommending operational changes.
Head of Applications Delivery & Support
Emirates Nuclear Energy Corporation
Abu Dhabi, UAE
05.2019 - 10.2022
Lead, monitor and support application managed service with ENEC partner of team
Owner of Applications managed service model initiative, aligned with Enterprise strategies, including planning, cost analytics, change management, business impact, risks, mitigations to reach final To-Be status
Leading team of developers responsible of delivering and maintaining applications solutions
Lead applications implementation activities and rollout
Leading and delivering stakeholders process Improvements
Leading and managing number of projects related to ENEC corporate activities and Nawah operations
Communicating, analyzing stakeholders challenges and delivering solutions
Support ENEC and Nawah requirements and deliverables to meet regulatory expectation
Support Identification of system integration points and direct engagement with stake holders
Propose and present solutions to function owners to support their internal process towards Excellence
Ensure quality of deliverables
Coordinated multiple project teams to support efficient and productive working.
Driving process improvements and optimized efficiencies.
Tracked KPIs, produced reports and provided updates to senior stakeholders.
Head of Applications Delivery
Nawah Energy Company
Barakah Nuclear Power Plant, UAE
12.2014 - 05.2019
Managing Nawah applications portfolio and ICT PMO
Delivering any new initiatives, enhancements, changes, fixes within Nawah applications
Ensure meeting corporate strategic
Leading team of developers and project managers
Lead SAP Applications implementation activities and rollout
Support process establishing and definition
Leading and managing number of projects related to corporate and Nawah operations
Participate and influence plant non-operation systems through system's life cycle
Act as successful advisor to enable successful projects and business processes improvements
Support Nawah requirements and deliverables to meet regulatory expectation
Build and maintain positive progressive relationship with corporate external partners and internal functional teams
Investigate gaps and provide alternative solutions
Support Identification of system integration points and direct engagement with stake holders
Propose and present solutions to function owners to support their internal process towards Excellence
Identifying possible enhancements or automation in current systems
Ensure alignment with Enterprise ICT Delivery procedures to maintain quality of deliverables
First programmer
UAE Armed Forces
08.2008 - 11.2014
Deputy Head Section
Emirates Cement Factory
08.2007 - 07.2008
Education
Artificial Intelligence National Program -
University of Oxford
Dubai
Excellence in Nuclear Leadership -
Nawah Energy Company
Bachelor of Technology - Information Security
United Arab Emirates University
Skills
Strategic Thinking
Decision Analysis and Decision Maker
Work in stressing environment with ability to think quickly
Situation Analysis, problem solving and Decision Making skills
Influencing skills
Ability to adapt effectively to challenging and emergency situations
Very optimistic and Enthusiastic
Responsive and adaptable communications
Resourceful at all times
Financial management and Negotiations
Accomplishments
Technical Manager of OneERP program which is largest Enterprise Transformation Program
Building and leading Business Intelligence Program to enable Self-Service towards Intelligent Enterprise Strategy
Creating, directing and delivering Applications Managed Service Transformation Program to Optimization and renovation of way of working
Leading Operations Management Systems project towards modernization readiness
Leading OneStop Shop project
Managing Integrated Business Planning Processes and Solutioning
Re-building and Managing Applications Integration landscape Layers adopting scalability, integrity and flexibility
Achieving Multi-Million Savings through enabling strategic partnership, advising, prioritizing and delivering solutions
Adopting LowCode-NoCode Technology and leading DevOps Transformation
Timeline
Business Technology Solutions Director - Corporate
ENEC Operations
02.2025 - Current
Business Applications Manager
Emirates Nuclear Energy Corporation
11.2022 - 01.2025
Head of Applications Delivery & Support
Emirates Nuclear Energy Corporation
05.2019 - 10.2022
Head of Applications Delivery
Nawah Energy Company
12.2014 - 05.2019
First programmer
UAE Armed Forces
08.2008 - 11.2014
Deputy Head Section
Emirates Cement Factory
08.2007 - 07.2008
Artificial Intelligence National Program -
University of Oxford
Excellence in Nuclear Leadership -
Nawah Energy Company
Bachelor of Technology - Information Security
United Arab Emirates University
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