Ambitious and dedicated professional with a degree in History and International Relations, graduating with a 3.0 GPA from Sorbonne University Abu Dhabi. Possessing strong organizational and multitasking skills, complemented by a robust aptitude for technology. Demonstrates a proactive approach to challenges and a commitment to leveraging knowledge and skills to drive success in dynamic
environments.
• Provide basic information about the company, services, or directions as required.
• Assist with administrative tasks, including filing, data entry, and maintaining office supplies.
• Coordinate with internal departments for smooth operations and communication flow.
• Wallet Approvals & Account Verification: Reviewed and approved digital wallets and accounts, ensuring compliance with company policies and security protocols.
• Customer Support & Issue Resolution: Assisted users with account-related queries, troubleshooting issues efficiently to maintain high customer satisfaction.
• Data Entry & Record Keeping: Maintained accurate records of account approvals, and compliance reports.
• Product Review & Analysis: Conducted in-depth research to evaluate product features, benefits, and specifications.
• Content Creation & Writing: Crafted engaging, informative, and persuasive product descriptions tailored to customer needs.
•Product Upload & System Management: Uploaded product details (descriptions, pricing, specifications,
and images) to the store's backend system.
• participated in GITEX Fair as a representer of Dubai store.
• Aided COVID-19 response by managing critical data and streamlining communication.
• Boosted administrative efficiency through effective data management and coordination.
SORBONNE AMBASSADOR
Sorbonne University, Abu Dhabi
Oct 2022 – Apr 2024
• Represented the university, enhancing the experience for new students by offering guidance and support.
• Conducted campus tours, participated in informative panel discussions, and led various orientation activities.