Friendly and experienced Administrative and Guest Relations Officer with strong organizational, communication, and multitasking skills. Currently supporting a high-performing engineering department at Halcon Systems, with hands-on experience in managing procurement, tracking budgets, coordinating interviews, and ensuring smooth daily operations for over 25 team members. Proven ability to handle administrative tasks efficiently, liaise across departments, and maintain a professional environment in fast-paced and high-security settings. Known for a proactive attitude, attention to detail, and dedication to delivering excellent service to both internal teams and external guests. Adept at working in fast-paced environments, ready to contribute to any administrative role.
- Provide comprehensive administrative support to the Head of Department, including budget tracking and raising purchase requisitions for a team of 25 engineers.
- Serve as the main administrative liaison, ensuring a well-organised and efficient work environment that supports daily engineering operations.
- Coordinate with HR to schedule interviews, manage candidate communications, and support recruitment and onboarding activities.
- Oversee procurement processes by managing vendor communications, initiating supply requests, and ensuring timely delivery of materials and services.
- Maintain accurate departmental records, organise shared documentation, and update staff attendance and leave trackers, ensuring accuracy and confidentiality.
- Facilitate compliance procedures, including handling NDA documentation and access requests to secure areas.
- Arrange visitor access to the defence restricted facility by coordinating with the Security team and submitting required gate pass documentation in advance.
- Prepare and document bi-weekly departmental meetings, including agenda creation, minute-taking (MoM), and action follow-up.
I worked as a Guest Relations Officer at Toyota Wave Showroom and handling the following responsibilities:
- Office Management: In my role as guest relation officer, I effectively managed front desk operations, including handling incoming calls, scheduling appointments, and maintaining office supplies
This experience demonstrates my ability to oversee daily administrative tasks and ensures smooth office operations.
- Event coordination: as part of my responsibilities coordinated
special events and functions, liaising with various departments to ensure seamless execution, This experience showcases my ability to plan and execute administrative tasks on a large scale, such as organizing meetings conferences, or company events.
- Attendance Management: Managed The scheduling and attendance for the reception team, ensuring adequate coverage and efficient utilization of staff resources.
- Acted as liaison between clients and the organization, ensuring high levels of customer satisfaction.
- Interacting with customers through the phone by setting appointments & Assisting customers in the Showroom and providing them with the necessary information.
- Diligently maintained and upheld showroom standards on a daily basis, ensuring a welcoming professional environment for clients.
Al-Futtaim High Performance Certificate & Award, 2023