Hamda Almarar
Abu Dhabi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
HR Coordinator
Naffco Flow Control Fzco, Jafza-dubai
11.2023 - 01.2024
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
Customer Care Representative
Premier Motors
04.2023 - 11.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Navigated multiple computer systems and applications to find information.
- Maintained and managed customer files and databases.
Guest Service and Operation Department
Ferrari World
09.2018 - 01.2021
- Greeting the Guest and Welcoming them to the park
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Explain safety procedures to riders
- Ensure children are the appropriate height and age for rides
- Provide guests with information of local tourist attractions, park facilities, and safety regulations
Education
Microsoft office training course -
ICT
Abu DhabiTraining workshop entitled Personal Branding and Effective Communication -
Certificate of participation in the early childhood development program from( CERT) -
IELTS 5.0 -
Training Course -
Red Crescent
Baniyas Certificate of achievement for the participant in the Albayriq program -
Certificate to participate in Dummer Challenge course ( ICDL Start) -
Completion of the National Foundation Service Course -
10.2022
A foundational training course in infantry and weapons for female national service recruits -
08.2022
High school Certificate -
Alshawamekh school
01.2014
Skills
- Holding UAE Driving License
- Computer typing skills in Arabic and English
- Microsoft Office
- Organize things effectively to achieve goals
- Teamwork and Collaboration
- Good management and good governance
- Responsibility and doing things strain and effective
- Ability to take Challenging depend on Situation
- Customer Service
- Data Entry
- Call center experience
- Problem Resolution
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Personal Information
- Date of Birth: 09/07/1996
- Marital Status: Single
Hobbies and Interests
- Reading
- Photography
- Drawing
Timeline
HR Coordinator
Naffco Flow Control Fzco, Jafza-dubai
11.2023 - 01.2024
Customer Care Representative
Premier Motors
04.2023 - 11.2023
Guest Service and Operation Department
Ferrari World
09.2018 - 01.2021
Microsoft office training course -
ICT
Training workshop entitled Personal Branding and Effective Communication -
Certificate of participation in the early childhood development program from( CERT) -
IELTS 5.0 -
Training Course -
Red Crescent
Certificate of achievement for the participant in the Albayriq program -
Certificate to participate in Dummer Challenge course ( ICDL Start) -
Completion of the National Foundation Service Course -
A foundational training course in infantry and weapons for female national service recruits -
High school Certificate -
Alshawamekh school
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