Summary
Overview
Work History
Education
Skills
Interests
volunteering
Certification
Timeline
Generic

Hamda Ibrahim Alameeri

Sharjah

Summary

Ambitious graduate seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with an educational background in Multimedia, journalism and Event management. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

3
3
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Executive

Al Ansari Exchange Call Centre
Sharjah
09.2023 - 08.2025
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Assist customers by answering their inquires, resolving issues, and providing accurate information about our products and services.
  • Handling incoming calls professionally and efficiently
  • Manage more that 60 calls and emails per day.
  • Ensuring customer satisfaction while maintaining a positive and helpful attitude.
  • Train and evaluate new employees, guiding them through company procedures and helping them develop the skills needed for success.

Internship Student

Sharjah Airport
Sharjah
01.2023 - 02.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support, addressing routine, and special requirements.
  • Delivered clerical support by handling range of routine and special requirements.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Education

Bachelor of Communication - Mass Communications

University Of Sharjah
Sharjah UAE
05.2023 - 06.2023

High School -

Asma Bint Alnoman
Dubai
06.2013 - 06.2013

Skills

    Time management

Excellent communication skills

Ability to participate with team

Problem solving, decision making and analytical capabilities

Multitasking Abilities

Team building

Interests

Horse Riding

Camping

Hiking

Cycling

volunteering

2020

Expo 2020


2018

Restoration Initiative


2018

Social hub 


2017-2019

Ramadan Aman


2014-2017

Dubai club for the disabled


2011

Gitex Dubai 

Certification

Advanced Anti-Money Laundering

Timeline

Annual Refresher On anti-Money Laundering

08-2025

Annual Refresher On anti-Money Laundering

08-2024

Executive

Al Ansari Exchange Call Centre
09.2023 - 08.2025

Advanced Anti-Money Laundering

09-2023

Orientation To Anti-Money Laundering

09-2023

Bachelor of Communication - Mass Communications

University Of Sharjah
05.2023 - 06.2023

Internship Student

Sharjah Airport
01.2023 - 02.2023

High School -

Asma Bint Alnoman
06.2013 - 06.2013
Hamda Ibrahim Alameeri