Hamda Ibrahim Alameeri
Sharjah
Overview
1
1
year of professional experience
Work History
Al Ansari Exchange Sales Call Center
Call Centre
09.2023 - 06.2024
- Recorded customer feedback and sales data to improve sales and customer experience.
- Displayed resilience under pressure, managing high call volumes while maintaining a positive attitude towards customers and team members alike.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
Internship Student
Sharjah Airport
01.2023 - 02.2023
- Interacted with customers by phone, email, or in-person to provide information
- Provided clerical support, addressing routine, and special requirements
- Delivered clerical support by handling range of routine and special requirements
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelor of Communication - Mass Communications
University Of Sharjah
05.2023 - 6 2023
High School - undefined
Asma Bint Alnoman
06.2013 - 6 2013
Skills
Time management
Excellent communication skills
Ability to participate with team
Problem solving, decision making and analytical capabilities
Multitasking Abilities
Teambuilding
Languages
Arabic
English
Volunteer Experience
- 2020, Expo 2020
- 2018, Restoration Initiative
- 2018, Social hub
- 2017, 2019, Ramadan Aman
- 2014, 2017, Dubai club for the disabled
- 2011, Gitex Dubai
Timeline
Al Ansari Exchange Sales Call Center
Call Centre
09.2023 - 06.2024
Bachelor of Communication - Mass Communications
University Of Sharjah
05.2023 - 6 2023
Internship Student
Sharjah Airport
01.2023 - 02.2023
High School - undefined
Asma Bint Alnoman
06.2013 - 6 2013
Similar Profiles
Marie-Thérése El-KhouryMarie-Thérése El-Khoury
Supervisor of Operations at Call CentreSupervisor of Operations at Call Centre
Luvanya NaidooLuvanya Naidoo
Various at Call CentreVarious at Call Centre
Leesa DonaldLeesa Donald
Team Leader at Call CentreTeam Leader at Call Centre
Noreen MuammarNoreen Muammar
Science Head of Department at Pakistan Islamia Higher Secondary SchoolScience Head of Department at Pakistan Islamia Higher Secondary School
MOHAMMAD SHAHIR KMOHAMMAD SHAHIR K
Customer Service Specialist at Wallstreet Exchange CenterCustomer Service Specialist at Wallstreet Exchange Center