Hamda Ibrahim Alameeri
Sharjah
Overview
1
1
year of professional experience
Work History
Al Ansari Exchange Sales Call Center
Call Centre
09.2023 - 06.2024
- Recorded customer feedback and sales data to improve sales and customer experience.
- Displayed resilience under pressure, managing high call volumes while maintaining a positive attitude towards customers and team members alike.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
Internship Student
Sharjah Airport
01.2023 - 02.2023
- Interacted with customers by phone, email, or in-person to provide information
- Provided clerical support, addressing routine, and special requirements
- Delivered clerical support by handling range of routine and special requirements
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelor of Communication - Mass Communications
University Of Sharjah
05.2023 - 6 2023
High School - undefined
Asma Bint Alnoman
06.2013 - 6 2013
Skills
Time management
Excellent communication skills
Ability to participate with team
Problem solving, decision making and analytical capabilities
Multitasking Abilities
Teambuilding
Languages
Arabic
English
Volunteer Experience
- 2020, Expo 2020
- 2018, Restoration Initiative
- 2018, Social hub
- 2017, 2019, Ramadan Aman
- 2014, 2017, Dubai club for the disabled
- 2011, Gitex Dubai
Timeline
Al Ansari Exchange Sales Call Center
Call Centre
09.2023 - 06.2024
Bachelor of Communication - Mass Communications
University Of Sharjah
05.2023 - 6 2023
Internship Student
Sharjah Airport
01.2023 - 02.2023
High School - undefined
Asma Bint Alnoman
06.2013 - 6 2013